PRINERGY Access is normally launched from the Services pane in the Home 
(Services View) tab of PRINERGY on DemandPortal.
Select PRINERGY Access under Workflow Services, then click on the PRINERGY Access launch tile to open PRINERGY Access.
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It is recommended to always right click on the launch tile and choose Open Link in New Tab, to launch PRINERGY Access in a new tab and leave the PRINERGY on Demand portal Portal window as is. This way, you can retain quick access to Home, Resources or Administration tabs in PRINERGY on Demand Portal for quick workflow or user configuration.
If you did not launch Access in a new tab and need to do workflow or user configuration, you can return to the PRINERGY on Demand Portal Services/Resources/Administration tab by clicking on the Log into PRINERGY on Demand Portal arrow 
on the right side of the Home tab.
What you see when PRINERGY Access launches depends on your User Role permissions and selections.
- PRINERGY Access opens in Jobs View.
- If you are a Staff User, you can view and access all Customer Jobs.
- If you are a Staff User, you can choose to view only certain Customers by default when Access launches, by adding yourself to the Customer CSR list.
- You do this by selecting the Customer from the Customers list under the Administration tab and choosing Edit...
- Select the Customer CSR menu and select the checkbox beside your name in the CSR Name list.
- When Access launches, this customer will now appear in the default My Customers view.
- You can always view other customers by selecting the All Customers view from the drop-down menu in the Access Home tab.
- If you are a Staff User, you can choose which Default Landing Page you would like to open with:
- Default (Services view) in PRINERGY on DemandPortal
- Resources tab in PRINERGY on DemandPortal
- Administration tab in PRINERGY on DemandPortal
- PRINERGY Access Jobs View
- If you are Customer User, you will directly open into PRINERGY Access Jobs View and only your company's jobs will be visible. Customer Users are unable to view PRINERGY on Demand Portal Analytics Services.
See Managing Jobs
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