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This method uses an Internet connection to automatically retrieve the license for the latest entitled version from the Product Registration and License Activation System (PLAS) and activate it in the software. 

For information about obtaining and adding a license manually, see portal answer 68646.

Requirements:

  • Internet connection
  • Product dongle plugged into a USB port
  • Product dongle and entitlement information registered in PLAS
  1. In Proofer Administrator, click the Controller icon, and click the License tab.
  2. Click Get License.
  3. In the Product Registration / License Retrieval dialog box, select Retrieve existing license, and click Next.
    Note: If that option is not available, you will need to use a manual method. 
  4. Wait for a connection to be established with PLAS.
    The dongle ID and license request are automatically sent to PLAS.
  5. Wait while a message displays the progress and then informs you whether the license was successfully retrieved.

  6. When a message indicates that the Controller software successfully restarted, click OK.
  7. After the restart, check the License tab to confirm the licensed upgrade features.
    • If license retrieval was successful, you can select the license key and review its list of features. This task is now complete.

    • If a license could not be retrieved, an alert symbol appears beside the Get License button, and no features are listed.
      Contact a service representative for assistance in registering the entitlement in PLAS, and then either repeat the above procedure to automatically load the new license or use a manual method.

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