The Kodak Prinergy Hybrid Cloud Solution uses the Microsoft Azure Recovery Services (MARS) agent to backup your system to a location in Microsoft Azure.
Unless otherwise requested, the backup runs once per night, at 10:00PM local time.
The default retention period is as follows:
| Backup Interval | Duration |
|---|---|
| Daily | 31 Days |
| Weekly | 8 Weeks |
After the above time periods, the expired backups are purged from Azure and are unrecoverable.
What is backed up?
| Server | Backup Folders |
|---|---|
| Prinergy | Prinergy Job Home Folder (typically J:\Jobs) Note: Adding more folders will increase the required time to backup the server. |
| IPP | IPP configuration backup is included in Prinergy backup above. Any other specified folders. Note: Adding more folders will increase the required time to backup the server. |
This initial backup might take quite some time depending on how much job data there is on the Prinergy server, as well as the size of any additional folders specified. Subsequent backups copy only new files and files changed since the last backup, and thus are usually much smaller.
Backup Process Overview
At 10:00 PM local time, the MARS agent executes and backs up the list of folders to Azure. This process is automated. You can view the status of the backups by opening the MARS agent and viewing the logs there.
Restore Process Overview
The restore process is intended to be used for disaster recovery purposes. That being said, individual files can be retrieved from the backup if necessary. The speed of the process is determined almost entirely by the speed of your internet connection.
DR Backup is not intended as an archiving solution. please do not attempt to use it as such.
Disaster Recovery
Time Required
The recovery and restore time required is almost entirely dependant on the speed of the Internet connection and the size of the files that were backed up. Due to this it is impossible to give an accurate time estimate in advance.
Restore Steps
After a total system loss, these are the steps to restore the system:
- Open a case with the Customer Engagement Center for your area
- The CEC team will assist in replacing or repairing any hardware that has failed.
- The CEC team will then re-image your host server and deploy the Prinergy and IPP VMs
- After configuring the Prinergy and IPP software, they will install the Azure MARS agent.
- Work with the CEC team to restore the Prinergy Configuration Backup and the IPP Configration Backup
- After Prinergy and IPP has been restored, begin restoring the Prinergy job data from the Azure backup. Once this is complete, you can begin using Prinergy and IPP as normal.