Confirm that the workstation on which you are installing the Preps software meets these system requirements:
| Supported operating systems | Apple macOS High Sierra (10.13) Microsoft Windows 10 Pro Note: Windows 10 IoT is not supported |
| Memory | 4 GB of RAM (available minimum) |
| Hard disk space | 4 GB of available space |
| Screen resolution | 1280 x 960 (minimum) |
| Qualified Anti-Virus | McAfee |
- Preps 9.0.0 in Prinergy 9 currently does not support Mac OS 11 (Big Sur). Big Sur support will be coming in a later release for Preps.
Note: The M1 chipset is not officially supported at this time.