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Problem
You created a Copy Files upload processing rule, but the uploaded files do not appear in the destination folder on the workflow server.

Cause
There are several possible causes:

  • The destination folder does not exist.
  • The following settings are incorrect in the InSite Administration software, under Configuration Settings > Upload Processing: The Automatically Process Uploaded Files and Folders check box should be selected, but isn't.
  • If the job is a production job, the Perform Upload Processing for Production Jobs check box should be selected, but isn't.
  • You have uploaded a file type that is not listed in the File Pattern box for the upload processing rule. For information, see Creating actions.
  • The upload processing rule is not associated with the job that the files were uploaded to. See Assigning rules to jobs and job templates.
  • The status of the job is Completed or Production.

Solution
Check for each possible cause, and correct any errors. Upload the files again.

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