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Troubleshooting—Media configuration missing from the Calibration list

Created by user-6829b on Apr 14, 2020

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Symptom

The Proofer Viewer Calibration view does not list a desired media configuration.

Cause

The desired media configuration is not present in the software and/or it is not enabled.

Solution

Ensure that the desired media configuration is installed or created in the software.
In the Proofer Viewer Calibration view, select the media configuration, and click Enable.

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