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Requirements:
- Internet connection
- Product dongle plugged into a USB port
- Product dongle and entitlement information registered in PLAS
Notes:
- The Get License method is available only for fully released software (not Beta). For registered Beta-test customers, the Kodak Beta site representative provides the required software, license, and documentation. The license must be added manually.
- For information about adding a license manually, see portal answer 68646.
- In Proofer Administrator, click the Controller icon, and click the License
- Click Get License.
- In the Product Registration / License Retrieval dialog box, select Retrieve existing license, and click Next.
Note: If that option is not available, you will need to use a manual method. See the applicable topic.
- Wait for a connection to be established with PLAS.
The dongle ID and license request are automatically sent to PLAS.
- Wait while a message displays the progress and then informs you whether the license was successfully retrieved.
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In this situation:
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Retrieval will be:
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Description
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The new upgrade or replacement license for this software version and dongle ID had already been generated.
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Successful
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PLAS sends and adds the license key to the proofing software and then restarts the controller software to activate the license and make the features available.
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Only the upgrade entitlement was already registered in PLAS.
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Successful
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PLAS generates a new license key, adds it in the software, and restarts the controller software to activate the license and make the features available.
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PLAS cannot find entitlement information and can therefore not generate a license.
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Unsuccessful
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If no license is available, the software can be used in demo mode only. (You can try using Get License again after entitlement is added in PLAS.)
As of Kodak Proofing Software 8.4, a new type of licensing technology that does not require hardware dongles for verification was introduced. Instead of validating your license against a USB dongle, your Kodak Proofing Software server will contact the KODAK Product License and Activation System (PLAS) in the background on a regular basis to keep your system licenses up to date. An internet connection is required for automatic maintenance of your licenses. If your server is not connected to the internet, you can follow the offline process that is described below.
When installing the Kodak Proofing Software, in the Add Licensing Key dialog box with your server’s unique system ID, enter your license ID and Partner Place user ID. If your system has access to the internet and can reach PLAS, you can enter the requested information and click the Retrieve License button to retrieve your new license key from PLAS.
Note: Customers upgrading to version 8.5, the license ID is the dongle ID used prior to version 8.4. On the physical device: the dongle ID is printed on the dongle (for example, C12345).
- If you already have a Partner Place account, log on to Partner Place at https://partnerplace.kodak.com/. Navigate to Service & Support > Product Registration and License Activation > View registered products and select your site. A list of registered products will be shown, including the serial number for your Kodak Proofing Software system (in the form Cxxxxx).
- If you do not have a Partner Place account, but you have a support plan that entitles you to the Kodak Proofing Software upgrade, you can register on Partner Place at https://partnerplace.kodak.com/. Then log on to Partner Place at https://partnerplace.kodak.com/. Navigate to Service & Support > Product Registration and License Activation > View registered products and select your site. A list of registered products will be shown, including the serial number for your Kodak Proofing Software system (in the form Cxxxxx).
If your Kodak Proofing Software server cannot access PLAS or does not have access to the Internet, you will need to download a license file from a workstation or server that has Internet access. From the Add License Key dialog box, enter the license ID and Partner Place user ID, click Save As to select a location for the XML request file, and click Save to save the file.
Copy the XML file to another workstation that can access the PLAS server on the Internet. From that workstation connect to https://ecentral.kodak.com/productregistration/FileUpload.aspx and use the tools on that page to upload the XML file.
PLAS will generate a new XML file that you can use to license your Kodak Proofing Software server. Download and copy the new XML file to the Kodak Proofing Software server and submit that file to Kodak Proofing Software server by launching the Kodak Proofer Administrator, go to the License tab, click the Get License button, then click Load License from a file, click Next, then Browse to locate the license file.
Purchased licenses will be automatically renewed on a regular basis. If the Kodak Proofing Software server is unable to reach PLAS for extended periods of time, it will begin notifying the system administrator two weeks before the base license is set to expire. If your internet connection cannot be restored within two weeks, retrieve an updated license file to renew the base license using the manual method.
- When a message indicates that the Controller software successfully restarted, click OK.
- After the restart, check the License tab to confirm the licensed upgrade features.
- If license retrieval was successful, you can select the license key and review its list of features. This task is now complete.
- If a license could not be retrieved, an alert symbol appears beside the Get License button, and no features are listed—contact a service representative for assistance in registering the entitlement in PLAS, and then either repeat the above procedure to automatically load the new license or use a manual method.
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