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You cannot open Rule Set Manager in Workshop from a client computer because the Prinergy primary server is set as a proxy server.
In some cases, Workshop users cannot open Rule Set Manager. This occurs primarily on Mac client computers, but it can also occur on Windows client computers that use a proxy server.


  • For Mac client computers, perform the following steps on each client computer:
    1. Double-click System Preferences, double-click Networks, click Configure, and click the Proxies tab.
    2. In Bypass proxy settings for these Hosts & Domains, type the IP address of the Prinergy primary server, and click Apply Now.
      Do not use the server name. You must use the IP address.
    3. Restart the computer.
  • For Windows client computers, go to the proxy server and add the IP address of the Prinergy primary server as an exception to the proxy list.
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