Using this guide, you can upgrade your Kodak Prinergy Workflow software from version 7.5 or later to version 9.0.
If you are running a version of Prinergy earlier than 7.5, you must first upgrade to version 7.5 before upgrading to version 9.0.
For more information about prerequisites, and what the upgrade installs, see the Prinergy Workflow 9.0 Release Notes, also available on the Kodak services and support portal. If information differs between this document and the Release Notes, see the Release Notes for the most recent information.
If you need assistance before, during, or after the upgrade, contact a service representative in North America at +1.800.472.2727 or in Europe at +32.2.352.3090, or find your local support center on Partner Place at https://partnerplace.kodak.com/.
IMPORTANT NOTE:
If at any point during the upgrade, you see a pop-up message to “Retry” or “Cancel”, DO NOT Cancel. Leave the message up and contract your regional support organization.