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In Prinergy Diagnostics, the message Error: Could not access 'CDO.Message' object.' appears.

McAfee VirusScan software prevents AutomationApp.exe from accessing port 25, which causes RBA to fail.

Configure the VirusScan software to allow AutomationApp.exe to use port 25 to send outbound e-mail.
For instructions, see the VirusScan documentation.

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