Prinergy 9.5

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Supported client operating systems are listed in the table below.

Hardware or software
components

Mac computer

Windows computer

Additional software 

Oracle Java 1.8

Acrobat DC

Java 1.8

Setup client also requires 
MS Silverlight 5.1.x. with IE9 or later

Acrobat DC

Free disk space20 GB or more20 GB or more
Memory4 GB RAM or more 4 GB RAM or more
Monitor resolution 1280 x 1024 or higher1280 x 1024 or higher
Network/protocol

100Base-T (minimum)

1000Base-T (optimum)

100Base-T (minimum)

1000Base-T (optimum)

Operating system

macOS Monterey (12.x)*

macOS Big Sur (11.x) Intel and M1 chips

macOS Catalina (10.15) - Oct 1, 2023 No longer supported

macOS Mojave (10.14) - Oct 1, 2023 No longer supported

macOS High Sierra (10.13) - Oct 1, 2023 No longer supported

*See Answer ID 75660 for an issue related to Acrobat Plugins on Mac OS 12 M1 chips
We recommend deploying any OS 12.x Intel and M1 Macs with caution. Consider first creating a dual boot environment or Time Machine backup.
Allow some time to ensure all software works well in your specific environment, before rolling out on a larger scale.
Please also see the ColorFlow, Preps, VPS+, Pandora and PLA Release notes for supported client workstations and known limitations.

Microsoft Windows Pro 10 or 11

Microsoft Windows Enterprise 10 or 11

Microsoft Windows Server 2016

Microsoft Windows Server 2019


Note: the following Windows OS are NOT supported:
Windows 10 IoT
Windows 11 IoT
Windows 11 IoT Enterprise
Processor speed

Intel Mac 2.5 GHz or faster

Intel Core 2 processor or faster


It is not economically possible for Kodak to individually test every processor model, subtype, or operating system, whether from Apple® or Windows®, Intel®, or AMD. We use current development hardware and software to build and test the Prinergy suite of software. We trust the millions of dollars of compatibility testing performed by the chip manufacturers and operating system vendors to ensure that Prinergy will perform correctly on all systems.


Notes: 

  • It is your responsibility to acquire and install the number of Adobe Acrobat licenses needed for client workstations. Install the Acrobat software on each Mac or Windows workstation before installing the Kodak plug-ins or the Prinergy Client, to ensure that the Kodak plug-ins for Adobe Acrobat software can be copied into the correct folder during the installation process. If you have installed Acrobat on a client computer but the Workshop installer does not detect it, Acrobat may not be properly installed. Reinstall Acrobat and then restart the installer.
  • Your client computer must be connected to the Prinergy server, and you must be able to access the WkspInstall share folder on the server.
  • On Mac OS client computers, you must know the Administrator account name and password.
  • The proxy setting for Java should allow access to the Prinergy server, because Workshop is using the proxy settings when determining how to access the Prinergy server. If java proxy settings is set to Use browser settings, the browser proxy settings should allow access to the Prinergy server.
  • The Workshop installer alias located within the MacOSX located in the Wkspinstll share does not run under macOS Mojave (10.14). To do a new install of Workshop on macOS Mojave, you must launch the Workshop installer directly. This limitation does not affect upgrade installs of Workshop on macOS Mojave.
  1. Connect to the WkspInstall share on the server.
  2. Within the share navigate to: MacOSX:Disk1:InstData
  3. Double-click the WorkshopInstaller application to begin the installation.


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