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If you purchased Pandora 9.x – either as a paid upgrade or for a new installation – use this procedure to license your software. After a successful installation, you will be able to use the new features in Pandora 9.x software.

Requirements:

  • You purchased Pandora 9.x.
  • You have successfully installed the Pandora software on your Macintosh or Windows computer.
  • You received an e-mail message with the serial number for your license. Or, you found your serial number in a list of the licensed products for your site on Partner Place at https://partnerplace.kodak.com/ under Service & Support > Product Registration and License Activation > View registered products. The serial number contains a combination of capital letters and numbers and is not case-sensitive.
  1. Launch the software.
    A warning appears.
  2. Click Open Licensing.
    A license agreement dialog box appears.
  3. Read the license agreement. To confirm your acceptance of the license terms, click I agree.
    If you click Cancel, Pandora will run in demonstration mode. You will not be able to save or print jobs.
  4. Select Software License.
  5. In the Licensing dialog box, enter the following information:
    1. In the Partner Place ID box (formerly the Licensed to box), type the Email Address you use to log in to Partner Place.
    2. In the Company box, type your company's name.
  6. In the Licensing dialog box, type or copy and paste the serial number from the e-mail message or from Partner Place into the Serial Number box.
  7. In the Licensing dialog box, click Retrieve License.
    • If your computer is connected to the Internet, the license is automatically retrieved. Go to step 9.
      If you receive a message that the system cannot find a match for the data provided, contact the local Kodak support team.
    • If you want to use the license retrieve feature but your computer is behind a firewall that prevents outgoing connections from the computer, allow connections to the URL https://ecentral.kodak.com/web-services/plas/SOAP/CustomerLicenseWebService.asmx through your firewall and perform this step again.
    • If your computer does not have Internet access, click Cancel and perform the actions in step 8.
  8. Create a license request file:
    1. Click Save As.
      Pandora saves your license details to a file with a name similar to this: Pandora Plus DL RequestFile.xml
    2. Copy this file to a computer with Internet access and upload it to http://ecentral.kodak.com/productregistration/fileupload.aspx.
    3. Follow the instructions on the Web page to upload your license details and download a new software license key file, which will have a name similar to this: 123ab_PandoraPlusDL_8_4_x_Response.xml.
      Note: Although you will see the license string when the Response file becomes available, do not try to copy and paste the license into the Load License dialog box.
    4. Download and copy the license key file to the computer on which you want to install the software.
    5. In the Licensing dialog box, click Load License.
    6. In the next window, click Browse to locate the Response.xml file that you downloaded.
    7. Select the file and click Open.
      Pandora indicates that the license key was successfully retrieved. If you receive a message that the system cannot find a match for the data provided, contact the local Kodak support team.
  9. To close the Licensing dialog box, click OK.
    If your license key was accepted, Pandora starts.




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