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    Symptom

    The Proofer Viewer Calibration view does not list a desired media configuration.

    Cause

    The desired media configuration is not present in the software and/or it is not enabled.

    Solution

    • Ensure that the desired media configuration is installed or created in the software.
    1. In the Proofer Viewer Calibration view, select the media configuration, and click Enable.


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