IPP 10.0

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Note: If you have another Prepress Portal server or PressProof server connected to the same Prinergy server, those servers must be upgraded at the same time. Your main Prepress Portal server must be upgraded last. For example, if you have Prepress Portal server and a PressProof server, the PressProof server must be upgraded first and the Prepress Portal server last.

You need to restart Prinergy services only once after all the Prepress Portal servers have been upgraded.

Important: If an error message appears when you are performing the upgrade, do not click Continue or Cancel. Contact your local Response Center representative to report the error.

Important: Extract files to a folder on the InSite server.

  1. Log on to the Prepress Portal server using the ARAXI account. Do not perform the upgrade using a Remote Desktop connection.

  2. If you have not downloaded the InSite_10.0.0.##.zip file already, download the file now and save the file to the J:\InSiteStuff drive on your Prepress Portal server.

  3. Extract the InSite_10.0.0.##.zip file that you have previously downloaded to the J:\InSiteStuff folder.

  4. In the J:\InSiteStuff folder, open the InSite_10.0.0.##\InSite folder and double-click setup.exe.
    The InSite Backup and Rehost Utility window appears.

  5. Select Backup and click Next.

  6. In the Location for backup files box, navigate to the J drive. At the root of the J drive, create a folder called InSiteBackup and select this folder as your backup destination.
    Important: Do not use any spaces in the name of your new backup folder.
    Notes:

    • It is recommended that you back up the files on a local drive with at least 30 GB of free disk space. (The system does not enable you to back up the files to the system drive).

    • If there are any failures or warnings during the backup process, stop and contact your local response center representative.

  7. Click Next.The backup process begins. The following items are backed up on the InSite server:

    • Color management (color profiles)
    • Customization folders (all customized components)
    • License key
    • Network configuration

    • Registry data

    • Web.Config file

    • IIS configuration

    • Learning Center

    Notes:

    • The backup process can take 20-30 minutes and is fully scripted. Be patient and allow the process time to complete. Do not close any of the backup process windows.

    • To view what has been backed up, go to the location that you defined for backup on the J: drive.

  8. The installer will verify that you have the InSite Prepress Portal 10.0 upgrade option in your license.
    Important: If you receive a warning about the option not being available, stop immediately and contact your service representative for an InSite Prepress Portal 10.0 upgrade key. 

  9. When the backup process displays Completed in all steps, click Done.

  10. The Prinergy Database Backup window appears.
    Important: If you do not have a recent successful Prinergy backup, the following steps must be performed on the Prinergy primary server:

    1. To run the manual backup, navigate to the SnapshotDB folder located in the J: drive of your Prinergy primary server and double click sysBackupSnapshotDB.exe. If this directory and file do not exist, copy the Prinergy folder from InSite_10.0.0.##\Backup located on the InSite server to the J: drive of your Prinergy primary server and double-click sysBackupSnapshotDB.exe. 
      The InSite: Database Backup window appears.
      Note: When the sysBackupSnapshotDB tool is running, Prinergy is shut down. 

    2. To start the database backup process, click Backup.
      A console window appears.
      Note: The database backup can take some time to complete depending on the database size. Do not close this console window. Be patient and allow the process to complete. It may take some time before the console window is updated by the backup process as files are being copied in the background.

    3. When the database backup is complete, click Finish.

    4. When you complete the database backup process, start the Prinergy service in the Prinergy Administrator and return to the installation window on the InSite server.
      Important: The remaining steps must be performed back on the InSite server.

    5. On the Prinergy Database Backup window, select the I have completed the manual database backup check box, and click Next.

  11. In the User Account dialog box, type and confirm the password for the ARAXI account, or if your InSite server is in a DMZ environment, the password for the InSiteService account, and click Next.
    Note: The password for the ARAXI account on the Prepress Portal server must match the password for the ARAXI account on the Prinergy primary server.
    Note: The InSite installer first loads the .NET Framework 4.8 package. The process is expected to take 3-5 minutes. Once the installation completes, the system automatically goes to the next step.

  12. If you are upgrading a Kodak Pressproof Standalone or Prepress Portal Enterprise server, the installer updates the Oracle software on your system. This process can take upwards of 30 minutes or more. Be patient and allow the installer to complete. The install progress might display a Not Responding message during this step. Do not attempt to force quit or interrupt this step.

  13. The installer will complete the installation of the software. Click Done.

  14. On the Restart Server screen, select the Yes, I want to restart my computer now option, and click Finish.
    Wait until the server restarts.

  15. When the server reboots, right-click on the Windows Start Menu and select Run.
  16. Type the command ICU, then press Enter.
  17. The InSite and w3svc services stop, and the ICU wizard appears.
  18. Click Next.

  19. On the Prinergy primary server Info screen, confirm the name and IP address of the primary server. If incorrect, type the correct server name and/or IP address.

  20. Click Next until the Email Relay Server screen appears.
  21. On the Email Relay Server screen:

    1. If you are using an email relay server other than Microsoft email relay server:

      1. Check Use default email service checkbox.

      2. Enter the IP address or a Fully Qualified Domain Name (FQDN) of the e-mail relay server

    2. If you are using the Microsoft email relay server:

      1. Uncheck Use default email service checkbox.

      2. Enter  the Microsoft email relay server name. It could be smtp.office365.com, but it could also be another server (for example, <yourdomain>.mail.protection.outlook.com might be your mail server). Please consult your Microsoft 365 Admin Center for more information.
      3. In the Email Address field, Enter one email address in your Microsoft 365 tenant authorized to send mail. If you can, create an account specifically for the InSite server to send mail, like insite@<yourdomain>.com.
      4. In the Password field, Enter the password for the Email Address account.
      5. In the HTTP Proxy field, if your site is using a proxy for your servers to access the World Wide Web, enter the proxy's URL. Consult your IT department to see if a proxy is being used.
      6. In the HTTP Proxy Port field, enter the port number that the HTTP proxy will accept requests on. Consult your IT department to obtain the information.
  22. Click Next until the Configuration Summary screen appears.
  23. Click Apply.
  24. When configuration is finished, click Done, and then click Finish.

  25. The InSite Configuration Utility (ICU) has updated the Rules-Based Automation (RBA) for InSite 10.0 on the Prinergy primary server. Stop and start Prinergy for these rules to take effect.

Important:When you upgrade the Prepress Portal system, all customized e-mail templates are automatically backed up and saved on your local InSite server at J:\inetpub\wwwroot\PrinergyWebRoot\RUser\custom\emailBackups\*TimeStamp*. Then, during the upgrade process, the templates folder in the original location is overwritten with the default content. The system administrator will receive an e-mail during the upgrade, specifying which customized files were overwritten. Your customized e-mail templates in J:\inetpub\wwwroot\PrinergyWebRoot\RUser\custom\email are not affected but will need to be reviewed for compatibility after the upgrade.To restore your customized e-mail templates, when the upgrade process is complete and you have restarted the system, copy the templates from the backup location into the original folder (J:\inetpub\wwwroot\PrinergyWebRoot\RUser\custom\email).

Note: The InSite installer will automatically upgrade the software on the Distribution Server (if applicable). If the upgrade process fails, contact your service representative.


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