Evo 10.0

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  1. In the Tools tab, click Reset Evo.
  2. In the Reset Prinergy Evo dialog box, in the How severe should this reset of Prinergy be? list, select an option for resetting your Prinergy Evo system:
    Important: Reset your system incrementally, starting with the Level 1 option. If the problem persists, reset your system with the second option, and so on.
    1. Level 1: Discard all incomplete (active and queued) processes
      Removes the current active processes and resets Prinergy Evo software with all its system and processes history and configurations. You must resubmit all current active processes.
    2. Level 2: Discard all processes (active, queued, and historical) and workflows
      Removes all current active processes and system and process history. Prinergy Evo software resets to the last saved system configurations.
    3. Level 3: Restore factory configurations
      Remove all processes, history, and configurations and resets Prinergy Evo software back to the factory configuration.
  3. Click Reset Now.
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