If you purchased Pandora 10.x – either as a paid upgrade or for a new installation – use this procedure to license your software. After a successful installation, you will be able to use the new features in Pandora 10.x software.
Requirements:
- You purchased Pandora 10.x.
- You have successfully installed the Pandora software on your Macintosh or Windows computer.
- You received an e-mail message with the serial number for your license. Or, you found your serial number in a list of the licensed products for your site on Kodak Customer Community at https://customer.kodak.com, navigate to Product Licensing Activation System (PLAS) > View registered products. The serial number contains a combination of capital letters and numbers and is not case-sensitive.
- Launch the software.
A warning appears. - Click Open Licensing.
A license agreement dialog box appears. - Read the license agreement. To confirm your acceptance of the license terms, click I agree.
If you click Cancel, Pandora will run in demonstration mode. You will not be able to save or print jobs. - Select Software License.
- In the Licensing dialog box, enter the following information:
- In the Partner Place ID box (formerly the Licensed to box), type the Email Address you use to log in to Partner Place.
- In the Company box, type your company's name.
- In the Licensing dialog box, type or copy and paste the serial number from the e-mail message or from Partner Place into the Serial Number box.
- In the Licensing dialog box, click Retrieve License.
- If your computer is connected to the Internet, the license is automatically retrieved. Go to step 9.
If you receive a message that the system cannot find a match for the data provided, contact the local Kodak support team. - If you want to use the license retrieve feature but your computer is behind a firewall that prevents outgoing connections from the computer, allow connections to the URL https://plas.kodak.com/webservicesite/soap/CustomerLicenseWebService.asmx through your firewall and perform this step again.
- If your computer does not have Internet access, click Cancel and perform the actions in step 8.
- If your computer is connected to the Internet, the license is automatically retrieved. Go to step 9.
- Create a license request file:
- Click Save As.
Pandora saves your license details to a file with a name similar to this:Pandora Plus DL RequestFile.xml
- Copy this file to a computer with Internet access and upload it to https://customer.kodak.com.
- Follow the instructions on the Web page to upload your license details and download a new software license key file, which will have a name similar to this:
123ab_PandoraPlusDL_10_0_x_Response.xml
.
Note: Although you will see the license string when the Response file becomes available, do not try to copy and paste the license into the Load License dialog box. - Download and copy the license key file to the computer on which you want to install the software.
- In the Licensing dialog box, click Load License.
- In the next window, click Browse to locate the Response.xml file that you downloaded.
- Select the file and click Open.
Pandora indicates that the license key was successfully retrieved. If you receive a message that the system cannot find a match for the data provided, contact the local Kodak support team.
- Click Save As.
- To close the Licensing dialog box, click OK.
If your license key was accepted, Pandora starts.