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If the system reports that the amount of disk space is below the threshold, try to free some disk space on the system.

  1. Run the Disk Cleanup Tool on the Prinergy primary server. Select Start > Kodak > Prinergy Support Tools > Prinergy Disk Cleanup Tool.
    The Disk Cleanup Tool performs the following maintenance tasks on the Prinergy system:
      • Provides a list of files that can be removed.
      • Deletes old log files, temporary files, and previous Prinergy updates.
      • Moves the page file to a drive with available space.
      • Moves the spool folder for a printer to a different drive.
      • Changes the locations of folders that Prinergy manages, such as the TaskServerData folder.

    Use the Disk Cleanup Tool to free up space on Prinergy system drives, maintain good system performance, and make it easier to install Prinergy updates.

  2. Remove obsolete snapshot information. A snapshot can be considered obsolete if the system has been running successfully on the current software version for several weeks and there are no chances of the system being rolled back.
    The snapshot information can be found in the PrinergySnapshotInformation folder that is normally located on drive C or the drive you specified during your upgrade. You can delete the entire folder.
  3. Compress the database.
  4. Archive and purge completed jobs.
  5. If there is a memory.dmp file in the the Winnt folder, delete that file.
  6. If there is a user.dmp file in the \Documents and Settings\All Users\Documents\DrWatson folder, delete that file.

If these steps do not free up enough disk space, contact your service representative.


See also

Compressing the database

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