You can choose whether to receive e-mail notifications (whether directed or event-based) for your actions or another user's actions.
Requirements: To set up e-mail notifications for other users, you must have an administrative role that includes the Manage Access and View Users rights.
Perform one of the following actions:
For customer users For staff users 1. If necessary, open the Edit Customer User window:
If setting up email notifications for Do this Yourself On the toolbar, click your user name. Another user - On the home page, click Administration.
- In the Administration area, click Users.
- Right-click the user's name.
1. If necessary open the Edit Customer User or Edit Staff User window:
If setting up email notifications for Do this Yourself On the toolbar, click your user name. Another user - On the home page, click Administration.
- In the Administration area, click Users.
- Right-click the user name.
In the User Info area, in the Email box, confirm that the e-mail address is correct.
- In the Email Language list, confirm that the desired language is selected.
In the left pane, select Email Subscriptions.
- Specify whether the user should receive any e-mail notifications at all (directed or event-based):
- For the user to receive e-mail notifications clear the Disable All Email Notifications check box.
- For the user to not receive e-mail notifications select the Disable All Email Notifications check box.
Specify whether the user should receive event-based e-mail notifications:
To
Do this
Receive event-based e-mail notifications
a. Clear the Disable Event Notifications check box.
b. Specify which events you want to be notified about. For instructions, see Subscribing to event-based e-mail notifications.Not receive event-based e-mail notifications
Select the Disable Event Notifications check box.
- Click Update.