Referenced PR ID | Description |
Pandora-545 | Support for Dual Monitors: allow windows/palettes to be moved to a second screen |
Pandora-1830 | Replace Oracle Java with Corretto in Pandora |
Referenced PR ID | Description |
Pandora-481 | Pandora: Should not place white stroke on bleed path (PDF output or when using Prinergy interactive) |
Pandora-878 | Several Marks Default Properties values do not match between Mac and Windows environments |
Pandora-1732 | Improve the logic in the placing the Waste mark to a die with multiple stations |
Pandora-1820 | Mac: open a PLA job which artwork name contains CJK in Pandora by integration mode, error message popup |
Pandora-1823 | Mac: setup Print as with "Never Print" and Used in Marks with "Yes" below Color Separation, the color always show in Mark. |
Pandora-1829 | Mac: Drop down options grey out |
Pandora-1831 | Mac: The QR code generated from the Mac cannot be read by QR Reader from TapMedia |
Pandora-1849 | Certain DXF file only opens in Pandora 8.4.1 and below |
Pandora-1851 | Unable to launch Pandora for Standard mac user |
When launching Pandora, an attempt is made to start in the dock, but the application fails to launch. ARM64 Java is not supported, Pandora currently only supports x64 Java.
Workaround:
1. Uninstalling the JRE:
• Navigate to /Library/Internet Plug-Ins and remove the JavaAppletPlugin.plugin directory.
• Navigate to /Library/PreferencePanes and remove JavaControlPanel.prefpane.
2. Uninstalling the JDK:
Run the following command (you will need the Admin Password):
sudo rm -rf /Library/Java/JavaVirtualMachines/jdk-1.8.jdk
3. Download and install the x64 Java 8 JDK from the Oracle site jdk-8u121-macosx-x64.dmg
Note: After accessing and reading the information on the download website, there may be some confusion about whether a subscription is required to install and use Java. This is not the case, a subscription is not required. Java JRE and Java JDK are available as free downloads from the Oracle site, but you must create an account in order to download.
Additional info: The reason to download the older version of the x64 Java is because you may encounter the error message "Incorrect installer architecture" when you try to install the latest version of the x64 Java.
When selecting Workshop > Job > File > Create New Layout on a mac computer, Pandora will Error with the message “Unable to get Job data from file. PDF file is not found".
This is caused by the illegal "\" character in the folder name "<computer name>_<domain\user>" that is inside the TransientLayouts folder.
Workaround: Change the number of characters of mac computer name(host name) and domain username to be greater than 31. Note: You may change either the computer name(host name) or domain username, as long at the combined characters for both "<computer name>_<domain\user>" is greater than 31.
In some cases, when installing Pandora 10 on Mac OS 10.x and later, the installer stops and reports that Java 1.8 is required. Please refer to Kodak Partner Place Answer ID 75720 to download and install the Java 8 JDK from the Oracle site, https://www.oracle.com/java/technologies/downloads/#java8-mac
Note: After accessing and reading the information on the download website, there may be some confusion about whether a subscription is required to install and use Java. This is not the case, a subscription is not required. Java JRE and Java JDK are available as free downloads from the Oracle site, but you must provide your email address to Oracle, in order to download.