Confirm that the workstation on which you are installing the Preps software meets these system requirements:

Supported operating systems

macOS Monterey (12.0.1) Intel and M1 chips**
macOS Big Sur (11.0) Intel and M1 chips
macOS Catalina (10.15) Oct 1, 2023 - No Longer Supported
macOS Mojave (10.14) Oct 1, 2023 - No Longer Supported
macOS High Sierra (10.13) Oct 1, 2023 - No Longer Supported


Microsoft Windows 10 Pro
Windows 2016
Windows 2019

Note: Windows 10 IoT is not supported

Memory4 GB of RAM (available minimum)
Hard disk space4 GB of available space
Screen resolution1280 x 960 (minimum)
Qualified Anti-VirusMcAfee

Notes:

*Preps 9.0.0 in Prinergy 9 currently does not support Mac OS 11 (Big Sur). As of Preps 9.0.2, Mac OS 11 (Big Sur) is qualified.

**The M1 processor has been tested on OS 11 and 12.0.1 for Preps 9.0.3.

OS 12.1 has not been fully tested at this time.

We recommend deploying any OS 12 Intel and M1 Macs with caution. Consider first creating a dual boot environment or Time Machine backup.

Allow some time to ensure all software works well in your specific environment, before rolling out on a larger scale.

Please also see the Prinergy, ColorFlow, VPS+, Pandora and PLA Release notes for supported client workstations and known limitations.