Supported client operating systems are listed in the table below.

Hardware or software
components

Mac computer

Windows computer

Additional software 

Oracle Java 1.8

Acrobat DC

Java 1.8

Setup client also requires 
MS Silverlight 5.1.x. with IE9 or later

Acrobat DC

Free disk space20 GB or more20 GB or more
Memory4 GB RAM or more 4 GB RAM or more
Monitor resolution 1280 x 1024 or higher1280 x 1024 or higher
Network/protocol

100Base-T (minimum)

1000Base-T (optimum)

100Base-T (minimum)

1000Base-T (optimum)

Operating system

macOS Big Sur (11.0)* 

macOS Catalina (10.15)

macOS Mojave (10.14)

macOS High Sierra (10.13)

 *Preps 9.0.0 is not supported on macOS Big Sur as of Prinergy 9.0.0.

Microsoft Windows 10 Pro

Microsoft Windows Server 2016

Microsoft Windows Server 2019

Note: Windows 10 IoT is not supported 
Processor speed

Intel Mac 2.5 GHz or faster

Note: The M1 chipset is not officially supported at this time.

Intel Core 2 processor or faster

Notes: 

  1. Connect to the WkspInstall share on the server.
  2. Within the share navigate to: MacOSX:Disk1:InstData
  3. Double-click the WorkshopInstaller application to begin the installation.