This document will help you get your Prinergy Evo Workflow software installed and configured to send output to your new Kodak CTP device.
Before you begin installing and configuring your Prinergy Evo Workflow software, you will need to provide an appropriate platform for it to run on.
Make sure the system you are installing Prinergy Evo Workflow on meets the following requirements. Prinergy Evo is supported on user-supplied platforms running Windows 10 Professional 64-bit on either dedicated hardware or within a virtualized operating environment.
In cases where a customer has chosen to acquire their own hardware and/or operating system, the customer is responsible for installing and configuring Prinergy Evo on their own supplied hardware. RSS is available for customers to install as a support product from Kodak.
Your computers must meet or exceed the minimum hardware and software specifications listed in the following table to be supported as a client computer for Prinergy Evo Workflow.
Hardware or software | Mac computer | Windows computer |
Operating system |
|
|
Additional software | Oracle Java 1.8 | Java 1.8 |
Processor speed | Intel Mac 2.5 GHz or faster | Intel Core 2 processor or faster |
Memory | 4 GB RAM or more | 4 GB RAM or more |
Free disk space | 20 GB or more | 20 GB or more |
Network/protocol | 100Base-T (minimum) 1000Base-T (optimum) | 100Base-T (minimum) 1000Base-T (optimum) |
Monitor resolution | 1280x1024 or higher | 1280x1024 or higher |
Note: It is your responsibility to acquire and install the number of Adobe Acrobat licenses needed for client workstations. To ensure that the Kodak plug-ins for Adobe Acrobat software can be copied into the correct folder during the installation process, install the Acrobat software
You will need to download two files in order to install and configure your Prinergy Evo Workflow software.
The first file is the software installer itself, which installs the Prinergy Evo Workflow server and client software on the platform that will be running the Evo Server. The Prinergy Evo Workflow installer software installer is available from here: <link>
The second file is a set of preconfigured settings to enable you to work with your Prinergy Evo Workflow software to send output to your CTP output device. You can retrieve the settings file from here: <link>
Download and save these two files to a location on the platform that you will be installing Prinergy Evo onto.
Requirements: Prinergy Evo uses software License IDs based on your Prinergy Evo serial number. Before installing, make sure you have your License ID available, as the Prinergy Evo installer will require it during the installation process.
Prinergy Evo.exe
file.Requirements
Access to the internet
If you want to use the license retrieve feature but your Prinergy Evo system is behind a firewall that prevents outgoing connections from the server, allow connections to https://ecentral.kodak.com/web-services/plas/SOAP/CustomerLicenseWebService.asmx through your firewall.
A Partner Place user ID
When installing the Prinergy Evo Workflow 8.2 software on your primary server, the installer will display a licensing dialog box, already populated with your server's unique system ID.
If you already have a Partner Place account, log on to Partner Place at https://partnerplace.kodak.com/. Navigate to Service & Support > Product Registration and License Activation > View registered products and select your site. A list of registered products will be shown, including the serial number for your Prinergy Workflow system (in the form EVxxxxx or EVxxxxxx-xx).
If you do not have a Partner Place account, but you have a support plan that entitles you to the Prinergy upgrade, you can register on Partner Place at https://partnerplace.kodak.com/. Then log on to Partner Place at https://partnerplace.kodak.com/. Navigate to Service & Support > Product Registration and License Activation > View registered products and select your site. A list of registered products will be shown, including the serial number for your Prinergy Evo Workflow system (in the form EVxxxxx or EVxxxxxx-xx).
Requirements
A workstation or server that has Internet access
A Partner Place user ID
If your Prinergy Evo server cannot access PLAS or does not have access to the Internet, you will need to download a license file from a workstation or server that has Internet access. When the Prinergy Evo installer detects that it is unable to contact PLAS, it will present you with a Software License dialog box that provides an opportunity to save an XML file containing the necessary information to generate a license.
Purchased licenses will be automatically renewed on a regular basis. If the Prinergy Evo server is unable to reach PLAS for extended periods of time, it will begin notifying the system administrator two weeks before the base license is set to expire. If your internet connection cannot be restored within two weeks, retrieve an updated license file to renew the base license using the manual method.
You can install Prinergy Evo Client software from the PgyEvoInstll shared folder on the Prinergy Evo server computer
Connect the Mac OS X 10.11 and later client computer to the Prinergy Evo server computer via SMB. Limit the length of shared folder names when mounting to a Prinergy Evo client computer running Mac OS X via SMB. Use 12 characters or fewer with no spaces. Otherwise, you cannot select the shared folder and must type the path: smb://<servername>/<sharename>
Use the same steps to install the Prinergy Evo Client software and Kodak plug-ins for Adobe Acrobat on Mac OS X 10.11, macOS 10.12, 10.13, or 10.14.
Note: Process Template Editor and Preflight Profile Editor are not compatible with macOS 10.13 and 10.14. Kodak recommends you configure Process Templates and Advanced Preflight Profiles using the Process Template Editor and Preflight Profile Editor either from the Prinergy Evo Server or from a Windows workstation.
Your Windows Explorer window should now display the mapped shared folders.
PrinergyEvoClientSetup.exe
.From Program Files (x86)/Prinergy Evo<version#>/Setup/Windows, follow the instructions provided in the ReadMe files to install the Acrobat Plug-ins, the Prinergy VPS software, and the Prinergy Refine PPD.
The Kodak Remote Support System (RSS) is an infrastructure for connecting to and supporting Kodak customers’ equipment. RSS provides connectivity management, diagnostic tools, per-site equipment information, automated support tasks, and basic support management features. Kodak has used RSS to provide remote support since 2000. As technologies and Kodak products evolve, the RSS adapts to meet these changing needs.
For further information about Kodak RSS, contact a service representative at your regional Response/Support Center at the number listed at the end of this bulletin.
RSS VPN is the latest secure broadband connectivity method to be added to Kodak RSS. It is the primary technology used for making remote connections. RSS VPN connectivity is a centrally-managed VPN solution dedicated for Kodak RSS use. RSS VPN is capable of establishing direct peer-to-peer authenticated and encrypted tunnels by automatically bypassing network address translations (NAT) and stateful firewall devices on the route between trusted peers. The result is a low-latency virtual network requiring few or no configuration changes to an existing network infrastructure. Additionally, RSS VPN is capable of establishing TCP relayed tunnels when the low-latency network requirements cannot be met. Kodak RSS VPN utilizes a third-party mediation service that is powered by LogMeIn® Hamachi. The service is managed by Kodak RSS; only RSS Client peers that Kodak has registered are deemed to be trusted and may communicate via the RSS Connector.
The RSS VPN connectivity solution includes three main components: Kodak RSS Client Software, Kodak RSS Connector, and Kodak RSS Server.
RSS Client Software is installed on customer servers and workstations. Its purpose is to communicate online status and availability to the RSS Connector, and to establish a secure tunnel with the RSS Server.
RSS Connector tracks the RSS Client peers' locations (server and workstations running RSS Client Software) and provides the mediation services required for establishing direct peer-to-peer VPN tunnels between the RSS Client Software and the RSS Server. In rare cases where a direct peer-to-peer tunnel cannot be established, the RSS Connector is used to relay tunnels between the RSS Server and RSS Client Software.
RSS Server is the software that service representatives around the world use to establish remote connections to supportable equipment. The RSS Server controls the management of VPN tunnels through a secure connection to the RSS Connector.
How these components work together to provide a secure broadband connection?
When the Kodak RSS Client Software is enabled on a peer, it establishes a connection to the RSS Connector, using the proprietary LogMeIn Hamachi Client Control protocol to authenticate and communicate its online status. Using RSS Server, a service representative must initiate a remote support connection to the RSS Client peer. At this point, the RSS Server communicates to the RSS Connector that the RSS Server and the RSS Client peer are to be joined in a secure trust relationship. Only then does the RSS Server and RSS Client build a secure encrypted (AES 256 bit) and authenticated VPN tunnel.
System requirements: Kodak RSS Client Software is supported on the following operating systems: Microsoft Windows 2000 Professional, Windows 2000 Server, Windows XP Professional, Windows 7 Professional, Windows Server 2003, Windows Server 2008 R2, Windows 7 (32 & 64 bit), Windows Server 2012 R2, Windows 10. The system must have a default gateway configured under the TCP/IP networking properties.
Network requirements: The RSS Client peer must be on a network segment that has access to the public Internet. If the network uses a proxy server to access the Internet, RSS VPN traffic must be configured to bypass the proxy. This may require additional firewall rules and/or proxy configuration settings.
Firewall requirements: The majority of firewalls do not require configuration changes for RSS VPN to operate. However, firewall configurations that explicitly block certain outbound ports require the services (protocols) that are described next to be permitted through the firewall.
For customers with more stringent security environments, explicit firewall rules may be configured to only allow RSS Client peer VPN traffic to and from the worldwide RSS Servers and the RSS Connector (see the following table).
Client Control Protocol is responsible for three things: client/server communication, login, and NAT discovery. The protocol consists of four static ports (1 TCP, 3 UDP) and a range of UDP ports (see the following table). The RSS Client peers must have access to the RSS Connector’s ports using this protocol. An exception to the above port requirement is the ‘non low-latency’ TCP relayed configuration which uses a single TCP port (see the following table).
Transport Protocol is responsible for securely tunneling traffic between an RSS Client peer and the RSS Server. The transport protocol may be Transport—Direct (Client peer to RSS Server), or Transport— Relay (Client peer through RSS Connector to RSS Server). Direct tunnels use a static port at the RSS Server and Relay tunnels use a static port at RSS Connector. RSS Client peers must have access to the static UDP ports of the RSS Connector and all worldwide RSS Servers. An exception to the above port description is the ‘non low-latency’ TCP relayed configuration which uses a single TCP port.
# | Source | Destination | Port | Protocol | Protocol Name |
---|---|---|---|---|---|
1 | RSS Client Host | RSS Connector 1 74.201.74.32 | 6504 16504 36504 46504-46604 | TCP UDP UDP UDP | Client Control Protocol |
2 | RSS Client Host | RSS Connector 2 74.201.74.34 | 26504 | UDP | Client Control Protocol |
3 | RSS Client Host | RSS Servers 155.50.2.20 155.50.2.21 155.50.2.22 | 6504 | UDP | Transport-Direct |
4 | RSS Client Host | RSS Connector 1 74.201.74.32 | 6504 | UDP | Transport-Relay |
5 | RSS Client Host | RSS ServiceNet 155.50.32.199 | 6504 | TCP | ServiceNet |
For more information about the technologies and security that are used in the above protocols from LogMeIn Hamachi, go to https://secure.logmein.com/products/hamachi/security.asp.
Your can download the RSS Client Software from https://ecentral.kodak.com/RSS and install it on Kodak supportable server and workstations systems that meet the requirements in this bulletin. After installing RSS Client Software, contact a service representative to complete the registration process and test RSS VPN.