Who should complete this activity

• System administrators

Recommended reading

Find and read this section from the Kodak Prinergy Evo Workflow Administrator guide: Creating Prinergy Evo error reporter

Find and read this section from the Kodak Prinergy Evo Workflow Client user guide: Reporting errors

Time required to complete this activity

15-20 minutes

What you'll learn

• How to create error reports for a specific process

What you'll need

For this practice activity, you must have a:

• Prinergy Evo server computer running 
• The Activity 18.pdf file from the Activity 18 folder.

What you'll do

• Describe the escalation path you will follow for getting help with Prinergy Evo problems

• Use Prinergy Administrator and online resources to find troubleshooting information on how to generate a Prinergy Evo error report and how to upload it to Kodak.

• Create Prinergy Evo system logs