Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 18 Current »

You can choose whether to receive e-mail notifications (whether directed or event-based) for your actions or another user's actions.

Requirements: To set up e-mail notifications for other users, you must have an administrative role that includes the Manage Access and View Users rights.

  1. Perform one of the following actions:

    For customer usersFor staff users

    1. If necessary, open the Edit Customer User window:

    If setting up email notifications forDo this
    YourselfOn the toolbar, click your user name.
    Another user
    1. On the home page, click Administration.
    2. In the Administration area, click Users.
    3. Right-click the user's name.

    1. If necessary open the Edit Customer User or Edit Staff User window:

    If setting up email notifications forDo this
    YourselfOn the toolbar, click your user name.
    Another user
    1. On the home page, click Administration.
    2. In the Administration area, click Users.
    3. Right-click the user name.
  2. In the User Info area, in the Email box, confirm that the e-mail address is correct.

  3. In the Email Language list, confirm that the desired language is selected.
  4. In the left pane, select Email Subscriptions

  5. Specify whether the user should receive any e-mail notifications at all (directed or event-based):
    • For the user to receive e-mail notifications clear the Disable All Email Notifications check box.
    • For the user to not receive e-mail notifications select the Disable All Email Notifications check box.
  6. Specify whether the user should receive event-based e-mail notifications:

    To

    Do this

    Receive event-based e-mail notifications

    a. Clear the Disable Event Notifications check box.
    b. Specify which events you want to be notified about. For instructions, see Subscribing to event-based e-mail notifications.

    Not receive event-based e-mail notifications

    Select the Disable Event Notifications check box.

  7. Click Update.

  • No labels