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  • Only Adobe Creative Suite (CS) versions 2 and later are supported for Adobe Photoshop files and Adobe Illustrator files. Earlier versions of files may work but cannot be guaranteed.
  • Thumbnails are correctly generated for Photoshop (.psd) files only when you save the files in the Photoshop CS software with the Maximize Compatibility option selected.
  • Thumbnails are generated for Illustrator (.ai) files only when you save the files in the Illustrator software with the Create PDF Compatible File option selected.