Business Link 8.0

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Comment: Published by Scroll Versions from space BL and version 8.0

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  1. Select Start > Programs > Kodak > Prinergy Business Link > Stop Server.
  2. Select Start > Programs > Kodak > Prinergy Business Link > Start Server.

The server fails to start after the software is installed

If the Business Link server does not automatically start as a Windows service, only the Configuration tab and its Administration Client software pane are visible and a message states that your server is unreachable. Try starting the server and connecting the client software.

  1. Select Start > Programs > Kodak > Prinergy Business Link > Start Server.
  2. On the Configuration tab in the Administration Client software, check the host name.
    The local host should be specified by default. If the text box is blank, type localhost or specify the host name or IP address. Unless you are using a remote host, the default will typically work.
  3. Click Connect, and wait for the remaining options to appear.
  4. On the Status tab, click Start to activate communication between the client software components and the Business Link server.
    Note: If only Stop is visible, you must first click Stop, and then click Start.
  5. Check the Windows system or application log, and determine whether errors occurred during the service startup. If errors occur, contact a service representative.

The service starts but the tray icon remains red

If the service starts but the tray icon remains red for several minutes, try restarting the service. Use the Diagnostics Viewer to check the log file for errors.

Using the Diagnostics Viewer to check technical data

To identify the source of a problem, it is occasionally necessary to review technical details. To review log files as jobs are being processed, you can use the Diagnostics Viewer and its Chainsaw log-file viewer that are installed with the Business Link software. To be informed when problems occur, ensure that you set up e-mail notifications. The messages can contain helpful details. The Diagnostic Viewer captures and displays errors that occur only while the Diagnostic Viewer is actively running. You must first activate the Diagnostics Viewer and then start the processing that you want to log.

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