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Comment: Converted from version '8.1'.
From the System menu, select Report General Errors, or Report Processing Errors if you know which process you want to create an error report for.Bookmark604_task721__step_2BCBFCC2BD2C4A
  • In the Prinergy Evo Error Reporter dialog box, Problem Description box, type a detailed description of the problem.
    • Bookmark604_task721__step_1CE5F6A803D74A
  • Click Set and browse to the network location to which you want to save the compressed error report.
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  • Click OK.
    • Bookmark604_task721__step_3B85F10D271B47
  • Send the error report file to your service representative for troubleshooting.
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    Sv translation
    languagede
    1. Anchor
      Bookmark505_task721__step_A424CD2BC9584F
      Bookmark505_task721__step_A424CD2BC9584F
      Wählen Sie aus dem Systemmenü die Option Allgemeine Fehler melden oder Verarbeitungsfehler melden, falls Ihnen bekannt ist, für welchen Prozess Sie einen Fehlerbericht erstellen möchten.
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      Bookmark505_task721__step_2BCBFCC2BD2C4A
      Bookmark505_task721__step_2BCBFCC2BD2C4A
      Geben Sie im Dialogfeld Prinergy Evo Error Reporter im Feld Problembeschreibung eine ausführliche Beschreibung des Problems ein.
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      Bookmark505_task721__step_1CE5F6A803D74A
      Bookmark505_task721__step_1CE5F6A803D74A
      Klicken Sie auf Setzen und navigieren Sie zum Speicherort im Netzwerk, wo der komprimierte Fehlerbericht gespeichert werden soll.
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      Bookmark505_task721__step_A571CE711FBD41
      Bookmark505_task721__step_A571CE711FBD41
      Klicken Sie auf OK.
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      Bookmark505_task721__step_3B85F10D271B47
      Bookmark505_task721__step_3B85F10D271B47
      Senden Sie die Fehlerberichtsdatei zur Problembehandlung an Ihren Kundendienstmitarbeiter.
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    languageit
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      Bookmark588_task721__step_A424CD2BC9584F
      Bookmark588_task721__step_A424CD2BC9584F
      Dal menu Sistema selezionare Rapporto di errore generale o Rapporto di errore di elaborazione se si conosce il processo per cui creare una segnalazione errori.
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      Bookmark588_task721__step_2BCBFCC2BD2C4A
      Nella casella, Descrizione del problema della finestra di dialogo Error Reporter di Prinergy Evo digitare una descrizione dettagliata del problema.
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      Bookmark588_task721__step_1CE5F6A803D74A
      Bookmark588_task721__step_1CE5F6A803D74A
      Fare clic su Imposta e individuare il percorso di rete in cui si desidera salvare il rapporto compresso degli errori.
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      Bookmark588_task721__step_A571CE711FBD41
      Fare clic su OK.
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      Bookmark588_task721__step_3B85F10D271B47
      Bookmark588_task721__step_3B85F10D271B47
      Inviare il file del rapporto errori al responsabile del servizio di assistenza per la procedura di risoluzione dei problemi.
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    languagees
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      Bookmark603_task721__step_A424CD2BC9584F
      Bookmark603_task721__step_A424CD2BC9584F
      En el menú Sistema, seleccione Informar de errores generales o Informar de errores de proceso si sabe de qué proceso desea crear un informe.
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      Bookmark603_task721__step_2BCBFCC2BD2C4A
      Bookmark603_task721__step_2BCBFCC2BD2C4A
      En el cuadro de diálogo Prinergy Evo Error Reporter, en el cuadro Descripción del problema, introduzca una descripción detallada del problema.
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      Bookmark603_task721__step_1CE5F6A803D74A
      Bookmark603_task721__step_1CE5F6A803D74A
      Haga clic en Establecer y examine la ubicación de red en la que desea guardar el informe de error comprimido.
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      Bookmark603_task721__step_A571CE711FBD41
      Haga clic en Aceptar.
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      Bookmark603_task721__step_3B85F10D271B47
      Envíe este archivo comprimido al representante del servicio técnico para solucionar el problema.