Problem You created a Copy Files upload processing rule, but the uploaded files do not appear in the destination folder on the workflow server. Cause There are several possible causes: - The destination folder does not exist.
- The following settings are incorrect in the InSite Administration software, under Configuration Settings > Upload Processing: The Automatically Process Uploaded Files and Folders check box should be selected, but isn't.
- If the job is a production job, the Perform Upload Processing for Production Jobs check box should be selected, but isn't.
- You have uploaded a file type that is not listed in the File Pattern box for the upload processing rule. For information, see Creating actions.
- The upload processing rule is not associated with the job that the files were uploaded to. See Assigning rules to jobs and job templates.
- The status of the job is Completed or Production.
Solution Check for each possible cause, and correct any errors. Upload the files again. |