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Comment: Converted from version '8.1'.
From the System menu, select Report General Errors, or Report Processing Errors if you know which process you want to create an error report for.
  • In the Prinergy Evo Error Reporter dialog box, Problem Description box, type a detailed description of the problem.anchor
  • Click Set and browse to the network location to which you want to save the compressed error report.Bookmark604_task721__step_A571CE711FBD41
  • Click OK.
    • Bookmark604_task721__step_3B85F10D271B47
  • Send the error report file to your service representative for troubleshooting.
    • Sv translation
    languageen
    Anchor
    Bookmark604_task721__step_A424CD2BC9584FBookmark604_task721__step_A424CD2BC9584F
    Anchor
    Bookmark604_task721__step_2BCBFCC2BD2C4ABookmark604_task721__step_2BCBFCC2BD2C4ABookmark604_task721__step_1CE5F6A803D74ABookmark604_task721__step_1CE5F6A803D74A
    Anchor
    Bookmark604_task721__step_A571CE711FBD41
    Anchor
    Bookmark604_task721__step_3B85F10D271B47
    Sv translation
    languagefr
    1. Anchor
      Bookmark599_task721__step_A424CD2BC9584F
      Bookmark599_task721__step_A424CD2BC9584F
      Dans le menu Système, sélectionnez Signaler les erreurs générales ou Erreur de traitement de rapport si vous savez pour quel processus créer un rapport d'erreur.
    2. Anchor
      Bookmark599_task721__step_2BCBFCC2BD2C4A
      Bookmark599_task721__step_2BCBFCC2BD2C4A
      Dans la zone Description du problème de la boîte de dialogue Prinergy Evo Error Reporter, entrez une description détaillée du problème.
    3. Anchor
      Bookmark599_task721__step_1CE5F6A803D74A
      Bookmark599_task721__step_1CE5F6A803D74A
      Cliquez sur Définir et parcourez l'arborescence pour accéder au dossier dans lequel vous voulez enregistrer le rapport d'erreur compressé sur le réseau.
    4. Anchor
      Bookmark599_task721__step_A571CE711FBD41
      Bookmark599_task721__step_A571CE711FBD41
      Cliquez sur OK.
    5. Anchor
      Bookmark599_task721__step_3B85F10D271B47
      Bookmark599_task721__step_3B85F10D271B47
      Envoyez le fichier de rapport d'erreur au représentant du service technique pour le dépannage.
    Sv translation
    languagezh
    1. Anchor
      Bookmark604_task721__step_A424CD2BC9584F
      Bookmark604_task721__step_A424CD2BC9584F
      从系统菜单中，选择报告常规错误；如果知道要为其创建错误报告的处理，还可以选择报告处理错误。
    2. Anchor
      Bookmark604_task721__step_2BCBFCC2BD2C4A
      Bookmark604_task721__step_2BCBFCC2BD2C4A
      在印能捷演化版错误报告程序对话框的问题描述框中，键入该问题的详细说明。
    3. Anchor
      Bookmark604_task721__step_1CE5F6A803D74A
      Bookmark604_task721__step_1CE5F6A803D74A
      单击设置，并浏览到您要保存压缩的错误报告的网络位置。
    4. Anchor
      Bookmark604_task721__step_A571CE711FBD41
      Bookmark604_task721__step_A571CE711FBD41
      单击确定。
    5. Anchor
      Bookmark604_task721__step_3B85F10D271B47
      Bookmark604_task721__step_3B85F10D271B47
      将错误报告文件发送给您的服务代表，以便诊断故障。
    Sv translation
    languagede
    1. Anchor
      Bookmark505_task721__step_A424CD2BC9584F
      Bookmark505_task721__step_A424CD2BC9584F
      Wählen Sie aus dem Systemmenü die Option Allgemeine Fehler melden oder Verarbeitungsfehler melden, falls Ihnen bekannt ist, für welchen Prozess Sie einen Fehlerbericht erstellen möchten.
    2. Anchor
      Bookmark505_task721__step_2BCBFCC2BD2C4A
      Bookmark505_task721__step_2BCBFCC2BD2C4A
      Geben Sie im Dialogfeld Prinergy Evo Error Reporter im Feld Problembeschreibung eine ausführliche Beschreibung des Problems ein.
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      Bookmark505_task721__step_1CE5F6A803D74A
      Klicken Sie auf Setzen und navigieren Sie zum Speicherort im Netzwerk, wo der komprimierte Fehlerbericht gespeichert werden soll.
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      Bookmark505_task721__step_A571CE711FBD41
      Klicken Sie auf OK.
    5. Anchor
      Bookmark505_task721__step_3B85F10D271B47
      Bookmark505_task721__step_3B85F10D271B47
      Senden Sie die Fehlerberichtsdatei zur Problembehandlung an Ihren Kundendienstmitarbeiter.
    Sv translation
    languageit
    1. Anchor
      Bookmark588_task721__step_A424CD2BC9584F
      Bookmark588_task721__step_A424CD2BC9584F
      Dal menu Sistema selezionare Rapporto di errore generale o Rapporto di errore di elaborazione se si conosce il processo per cui creare una segnalazione errori.
    2. Anchor
      Bookmark588_task721__step_2BCBFCC2BD2C4A
      Bookmark588_task721__step_2BCBFCC2BD2C4A
      Nella casella, Descrizione del problema della finestra di dialogo Error Reporter di Prinergy Evo digitare una descrizione dettagliata del problema.
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      Bookmark588_task721__step_1CE5F6A803D74A
      Bookmark588_task721__step_1CE5F6A803D74A
      Fare clic su Imposta e individuare il percorso di rete in cui si desidera salvare il rapporto compresso degli errori.
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      Bookmark588_task721__step_A571CE711FBD41
      Fare clic su OK.
    5. Anchor
      Bookmark588_task721__step_3B85F10D271B47
      Bookmark588_task721__step_3B85F10D271B47
      Inviare il file del rapporto errori al responsabile del servizio di assistenza per la procedura di risoluzione dei problemi.
    Sv translation
    languagees
    1. Anchor
      Bookmark603_task721__step_A424CD2BC9584F
      Bookmark603_task721__step_A424CD2BC9584F
      En el menú Sistema, seleccione Informar de errores generales o Informar de errores de proceso si sabe de qué proceso desea crear un informe.
    2. Anchor
      Bookmark603_task721__step_2BCBFCC2BD2C4A
      Bookmark603_task721__step_2BCBFCC2BD2C4A
      En el cuadro de diálogo Prinergy Evo Error Reporter, en el cuadro Descripción del problema, introduzca una descripción detallada del problema.
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      Bookmark603_task721__step_1CE5F6A803D74A
      Bookmark603_task721__step_1CE5F6A803D74A
      Haga clic en Establecer y examine la ubicación de red en la que desea guardar el informe de error comprimido.
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      Bookmark603_task721__step_A571CE711FBD41
      Haga clic en Aceptar.
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      Bookmark603_task721__step_3B85F10D271B47
      Bookmark603_task721__step_3B85F10D271B47
      Envíe este archivo comprimido al representante del servicio técnico para solucionar el problema.