Caution: Do not proceed until all Satellite servers have been upgraded to version 911.2 0 and have been turned off or the InSite service is stopped.
...
Turn on (if you turned off) and log on to to the Main Enterprise server using the EnterpriseAdmin account. Do not perform the upgrade using a Remote Desktop connection.
If you have not downloaded the Oracle19.
InSite_911.2.0.zip
and the0
_Installer.zip
already already, download the files now and save the files to theJ:
drive on your Main Enterprise server.Extract the
InSite_911.20.0.zip
file that you have previously downloaded to theJ:\InSiteStuff
folder.To map a drive to the Oracle 19 installer, follow these steps:Copy the
Oracle19.0_Installer.zip
file that was downloaded to theJ:\
drive.Extract the
Oracle19.0_Installer.zip
file to the root of the J:\ drive.
Important: If you extract the zip file to other folder location, you may see the "Path too long.." error or "unexpected error..." message. DO NOT proceed to the upgrade if you see the error. Make sure you successfully extract the zip file to the root location of the J:\ drive.Open a command prompt and type the following command:
C:\> subst O: j:\Oracle19.0_Installer
Press Enter.
Important: Make sure you map the root folderOracle19.0_Installer
. DO NOT map the OracleClient_19.0.0.0_x32; OracleServer_19.0.0.0_x64; or OracleServer_12.1.0.2_x64 folder directly.
In the
J:\InsiteStuff
folder, open theInSite 911.20.0/InSite
folder, double-clicksetup.exe
.
The InSite Backup and Rehost Utility window appears.Select Backup and click Next.
In the Location for backup files box, navigate to the
J
drive. At the root of the J drive, create a folder calledInSiteBackup
, and select this folder as your backup destination.
Important: Do not use any spaces in the name of your new backup folder.
Notes:It is recommended that you back up the files on a local drive with at least 30 GB of free disk space. (The system does not enable you to back up the files to the system drive).
If there are any failures or warnings during the backup process, stop and contact your local response center representative.
Click Next.
The backup process begins. The following items are backed up on the Main Enterprise server:Color management (color profiles)
Customization folders (all customized components)
License key
Network configuration
Registry data
Learning Center
Web.Config
fileDatabase
IIS configuration
Notes:The backup process can take 20-30 minutes and is fully scripted. Be patient and allow the process time to complete. Do not close any of the backup process windows.
To view what has been backed up, go to the location that you defined for backup on the
J:
drive.
When the backup process indicates Completed on all steps, click Done.
The installer will verify that you have the InSite Prepress Portal 911.2 0 upgrade option in your license.
Important: If you receive a warning about the option not being available, stop immediately and contact your service representative for an InSite Prepress Portal 911.2 0 upgrade key.When the InSite installer starts, click Next.
In the NT User Account dialog box, type and confirm the password for the EnterpriseAdmin account and click Next.
On the Summary screen, click Next. Type the drive letter you mapped to the Oracle installer earlier
(O:)
, and click Next.
The installer updates the Oracle software on your system. This process can take 1-2 hours depending on the size of the database. Be patient and allow the installer to complete.
During the Check Oracle Patch process, a command window appears, and some processes in this phase may take a while. DO NOT abort the installation process by force-quitting the command window or installer wizard.
Note: The install progress might display a Not Responding message during this step. Do not attempt to force quit or interrupt this step. Be patient and allow the installer to complete.- On the InSite Configuration Utility screen, click Next.
Confirm the name and IP address of your Main Enterprise server and click Next.
Leave all settings as they are and click Next or Apply until you reach the Finished screen, and then click Close.
On the Configuration Results screen, click Done, and then click Finish.
On the Restart Server screen, select the Yes, I want to restart my computer now option, and click Finish. Wait until the server restarts.
Important: When you upgrade the Prepress Portal Enterprise system, all customized e-mail templates are automatically backed up and saved on your local InSite server at
J:\inetpub\wwwroot\PrinergyWebRoot\RUser\custom\emailBackups\*TimeStamp*
. Then, during the upgrade process, the templates folder in the original location is overwritten with the default content. The system administrator will receive an e-mail during the upgrade, specifying which customized files were overwritten. Your customized e-mail templates inJ:\inetpub\wwwroot\PrinergyWebRoot\RUser\custom\email
are not affected but will need to be reviewed for compatibility after the upgrade.To restore your customized e-mail templates, when the upgrade process is complete and you have restarted the system, copy the templates from the backup location into the original folder (J:\inetpub\wwwroot\PrinergyWebRoot\RUser\custom\email
).