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The following table outlines the information required to configure your firewall to allow access to the Kodak Cloud services running in your regions data center.
Listing by IP addresses is impossible for all locations in all regions, as they frequently change. Whitelist by URL if possible. If IP is required, confirm using PSPing. For example: PSPing login.microsoftonline.com:80
| Kodak Region | Kodak or Microsoft Service | Azure Service | Azure Region Code(s) 1 | URIs 2 IP Address 3 | Protocol | Ports 2 | |
| North America | Analytics Portal | Front Door | EastUS2 | www.prinergyondemand.com<variable> | HTTPS | 80, 443 | |
| Dynamic Print Planning Portal | Application Gateway | EastUS2 | dpp.eastus2.prinergyondemand.com52.167.188.101 | HTTPS | 80, 443 | ||
| User Authentication | login.microsoftonline.com40.126.7.6 | HTTPs | 80, 443 | ||||
| Certificate Validation | ecentral.kodak.com155.50.0.41 | HTTPS | 80, 443 | ||||
| Analytics Event Hub * | Event Hubs | EastUS2 | production-analytics.servicebus.windows.net 40.79.44.59 | HTTPS/AMQP | 443, 5671, 5672 | ||
| Job Activity Event Hub * | production-jobactivity-analytics.servicebus.windows.net104.208.144.12 | ||||||
| Cloud Agent Bridge API * | App Services | EastUS2 | agentncw6dbzhv4klo.azurewebsites.net13.68.101.62 | HTTPS | 443 | ||
| Analytics API * | analyticsrdzuka6yo673m.azurewebsites.net13.68.29.136 | ||||||
| Cloud Archiving API | archivewgg7r7r742to4.azurewebsites.net40.84.59.174 | ||||||
| DynamicPrintPlanning API | dynamicprintplanningkrwsi5thr2mt4.azurewebsites.net104.209.197.87 | ||||||
| Cloud Archiving Storage | Storage | EastUS2 | ts<variable>.blob.core.windows.net | <variable> | HTTPS | 443 | |
| Disaster Recovery Backup | Azure Backup | NorthCentralUS | <variable>.backup.windowsazure.com<variable> | HTTPS | 443 | ||
| Kodak Region | Kodak or Microsoft Service | Azure Service | Azure Region Code(s) 1 | URIs 2 | IP Address 3 | Protocol | Ports 2 |
| Europe | Analytics Portal | Front Door | WestEurope | www.prinergyondemand.com<variable> | HTTPS | 80, 443 | |
| Dynamic Print Planning Portal | Application Gateway | WestEurope | dpp.westeurope.prinergyondemand.com52.236.148.39 | HTTPS | 80, 443 | ||
| User Authentication | login.microsoftonline.com40.126.9.8 | HTTPs | 80, 443 | ||||
| Certificate Validation | ecentral.kodak.com155.50.0.41 | HTTPS | 80, 443 | ||||
| Analytics Event Hub * | Event Hubs | WestEurope | prodwesteu-analytics.servicebus.windows.net40.68.93.145 | HTTPS/AMQP | 443, 5671, 5672 | ||
| Job Activity Event Hub * | prodwesteu-jobactivity-analytics.servicebus.windows.net13.69.64.14 | ||||||
| Cloud Agent Bridge API * | App Services | WestEurope | agentx32fhjdqbv6sa.azurewebsites.net52.174.7.133 | HTTPS | 443 | ||
| Analytics API * | analyticsjcfitlkusmka6.azurewebsites.net52.174.7.133 | ||||||
| Cloud Archiving API | archiveao4ribjurt352.azurewebsites.net51.144.116.43 | ||||||
| DynamicPrintPlanning API | dynamicprintplanning4r3nvp4tk7x5g.azurewebsites.net52.233.128.61 | ||||||
| Cloud Archiving Storage | Storage | WestEurope | ts<variable>.blob.core.windows.net<variable> | HTTPS | 443 | ||
| Disaster Recovery Backup ** | Azure Backup | WestEurope, GermanyWestCentral | <variable>.backup.windowsazure.com | <variable> | HTTPS | 443 | |
| Kodak Region | Kodak or Microsoft Service | Azure Service | Azure Region Code(s) 1 | URIs 2 IP Address 3 | Protocol | Ports 2 | |
| Japan | Analytics Portal | Front Door | JapanEast | www.prinergyondemand.com | <variable> | HTTPS | 80, 443 |
| User Authentication | login.microsoftonline.com40.126.14.128 | HTTPs | 80, 443 | ||||
| Certificate Validation | ecentral.kodak.com | 155.50.0.41 | HTTPS | 80, 443 | |||
| Analytics Event Hub * | Event Hubs | JapanEast | prodeastjapan-analytics.servicebus.windows.net138.91.1.105 | HTTPS/AMQP | 443, 5671, 5672 | ||
| Job Activity Event Hub * | prodeastjapan-jobactivity-analytics.servicebus.windows.net13.78.106.65 | ||||||
| Cloud Agent Bridge API * | App Services | JapanEast | agent47kqxj6za5jtw.azurewebsites.net104.41.186.103 | HTTPS | 443 | ||
| Analytics API * | analyticsybrtigr7ggx72.azurewebsites.net104.41.186.103 | ||||||
| Cloud Archiving API | archivee6gsagkit4wc4.azurewebsites.net13.73.1.134 | ||||||
| Cloud Archiving Storage | Storage | JapanEast | ts<variable>.blob.core.windows.net<variable> | HTTPS | 443 | ||
| Disaster Recovery Backup ** | Azure Backup | AustraliaEast, JapanWest | <variable>.backup.windowsazure.com<variable> | HTTPS | 443 |
1 IP addresses for each service and region code combination can be found here: https://www.microsoft.com/en-us/download/details.aspx?id=56519
2 PSPing (https://docs.microsoft.com/en-us/sysinternals/downloads/psping) can be used to check access. For example: PSPing production-analytics.servicebus.windows.net:56713 IP address possibly not accurate for all locations in all regions. Whitelist by URL if possible. If IP is required, confirm using PSPing. For example: PSPing login.microsoftonline.com:80.
* Default service required for the following services: Analytics, Archiving, Dynamic Print Planning, and Ink Optimization
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| Kodak Response/Support Center phone numbers: | ||
|---|---|---|
Australia: 1 800 222 555+61 1 300 456325 | Ireland: 1800.92 4501 | Spain: 900 11 39 99 +34 913 754 131 |
Belgium: 0800 95 999+32 262 685 02 | Italy: 800 90 56 09+39 023 859 1044 | Sweden: 020 12 01 999+46 851 992 725 |
China: +86 800 820 0861 | Japan: +81 0120 327 326 | Switzerland: 0800 19 99 99+41 435 478 405 |
Denmark: 80 40 49 99+45 351 582 11 | Luxemburg: 32.2.352 30 90 | The Netherlands: 0800 02 00 999+31 206 545 414 |
Finland: 0800 30 399+358 800 523 998 | New Zealand: 0800 273 6111+64 800 456325 | United Kingdom: 0800 09 63 199+44 207 660 8236 |
France: 0800 00 11 99+33 185 148 574 | North America: 800 472 27271-800-356-3259 | |
Germany: 0800 101 99 99+49 711 217 680 07 | Norway: +47 800 628 99 | |