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Access to the internet
If you want to use the license retrieval feature but your Kodak Proofing Software system is behind a firewall that prevents outgoing connections from the server, allow connections to https://ecentralplas.kodak.com/web-services/plas/SOAPwebservicesite/soap/CustomerLicenseWebService.asmx through your firewall.Enable TCP ports 80 (HTTP) and 443 (HTTPS).
Enable SSL connections with port 443.
- A Partner Place user ID
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Note: Customers upgrading to version 10.0, the license ID is the dongle ID used prior to version 8.4. On the physical device: the dongle ID is printed on the dongle (for example, C12345).
- If you already have a Partner Place Kodak Customer Community account, log on to Partner Place at Kodak Customer Community at https://partnerplacecustomer.kodak.com/. Navigate to Service & Support > Product Registration and License Activation to Product Licensing Activation System (PLAS) > View registered products and select your site. A list of registered products will be shown, including the serial number for your Kodak Proofing Software system (in the form Cxxxxx).
- If you do not have a Partner Place Kodak Customer Community account, but you have a support plan that entitles that entitles you to the Kodak Proofing Software upgrade, you can register on Partner Place at Kodak Customer Community at https://partnerplacecustomer.kodak.com/. Then log on to Partner Place at Kodak Customer Community at https://partnerplacecustomer.kodak.com/. Navigate to Service & Support > Product Registration and License Activation > to Product Licensing Activation System (PLAS) > View registered products and select your site. A list of registered products will be shown, including the serial number for your Kodak Proofing Software system (in the form Cxxxxx).
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Copy the XML file to another workstation that can access the PLAS server PLAS server on the Internet. From that workstation connect to to https://ecentralcustomer.kodak.com/productregistration/FileUpload.aspx and use the tools on that page to upload the XML file.
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