Page History

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There are a number of ways to troubleshoot PLA problems within the Prinergy Workflow system.

Find additional troubleshooting information on the Kodak services and support portal at https://partnerplace.kodak.com.

RBA Status history

Rules-Based Automation drives the PLA software. You can find information about failed Layout Automation Job Created events in the Workshop Client in Rules Set Manager > RBA Status. When you click the Rule Set link, you see all the actions, line-by-line, with the status of each action. This helps you identify the action where the rule failed.

PLA system logs

• On the Prinergy Workflow primary server, select Start > Kodak > Layout Automation > View Layout Automation Logs. An HTML page in your default web browser displays the PLA system logs. The logs are color-coded.
  Note: The current PLA system log is located in C:\Program Files (x86)\Kodak\LayoutAutomation\Server\logs \LayoutAutomation.log.

• PLA system log removal is not managed by the software. Manually delete logs if required to preserve disk space on your system drive.

Other logs

Use the Prinergy Workflow diagnostic logs to obtain status and processing information about the actions taking place within the Prinergy Workflow system.

To access the diagnostics logs on the Prinergy Workflow primary server, select Start > All Programs > Prinergy > Diagnostics

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在印能捷工作流程系统中，可以通过多种方法对 PLA 问题进行故障排除。

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RBA 状态历史记录

基于规则的自动化驱动 PLA 软件。您可以在 Workshop 客户端的“规则集管理器” > “RBA 状态”查找有关失败的 Layout Automation 作业创建事件信息。当您单击规则集链接时，您将看到逐行显示的所有操作，以及每项操作的状态信息。这有助于您识别规则失败的操作。

PLA 系统日志

• 在印能捷工作流程主服务器上，选择“开始” > “Kodak” > “Layout Automation” > “查看 Layout Automation 日志”。默认 Web 浏览器的一个 HTML 页面将显示 PLA 系统日志。日志将进行颜色编码。
  注：当前 PLA 系统日志位于 C:\Program Files (x86)\Kodak\LayoutAutomation\Server\logs \LayoutAutomation.log 中。

• PLA 系统日志删除不受软件管理。如有需要，可手动删除日志以保留系统驱动器上的磁盘空间。

其他日志

使用印能捷工作流程诊断日志获取状态并处理印能捷工作流程系统中发生的操作的信息。

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