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High level summary of the new licensing procedure1. Retrieve Serial ID for your InSite server from Partner Place Customer Portal (this is different from dongle ID). Retrieve Serial IDYour Serial ID takes the form AXxxxxx or YCxxxxx-IN.
Installing the licenseAfter installing the software, go to Start > Programs > Kodak InSite > License Manager. Click the Enter License Key button.
Note: If your InSite system is behind a firewall that prevents outgoing connections from the server, but you want to use the license retrieve feature, allow connections to the URL https://ecentral.kodak.com/web-services/plas/SOAP/CustomerLicenseWebService.asmx through your firewall. Note: If you are unable to retrieve a license automatically, but have met the requirements above, it is possible your system may not be configured to work with certificates correctly. In these cases, the issue may be able to be resolved by updating Internet Explorer to the latest version and/or applying current updates to your Windows server. License renewalPurchased licenses will be automatically renewed on a regular basis. If the InSite server is unable to reach PLAS for extended periods of time, it will notify the system administrator two weeks before the base license is set to expire. If your internet connection cannot be restored within two weeks, retrieve an updated license file to renew the base license using the manual method. Note: Resale or reuse of the original hardware (dongle) license constitutes a breach of the software license agreement. If you are upgrading from a dongle to a software-based license, you are responsible for the destruction or disposal of the original hardware dongle. We recommend that you destroy your dongle as soon as you confirmed that the upgrade was successful. |
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