Page History

This section lists bugs and limitations that are known to exist in the software. If a future version of the software resolves a bug listed here, the bug is moved to the Fixed bugs section of the release notes accompanying that version of the software.

Limitations new to Prinergy 9.5.0:

Preps:

• Preps Production reports cannot be created via RBA (PRINERGY-52932, PREPS-16717)
• Most of the Preps Page and Page Bleed Marks issues have been addressed in Preps 9.5. Please see the Preps 9.5 Release Notes for more details

VPS+

• VPS+ is only installed on macOS 10.15 and above Macintosh systems.  VPS Classic will continue to be installed on Windows clients and legacy Mac clients, until VPS+ has sufficient feature parity with VPS Classic.

Oracle Patcher:

To install the latest qualified Oracle patches, please contact your regional support office.

Azure File Storage:

Azure Storage "Add Azure" in Prinergy Administrator remains in development at this time and is not ready for release

Workshop option "VPS from KMS to Local":

This option remains in development at this time and is not ready for release

Ricoh Digital Connectivity:

Please use avoid using Virtual Printer feature and Ricoh Finishing settings and Virtual Printer feature in Prinergy JTE window with caution as you might receive an unexpected result. We recommend you use the Virtual Printer feature and Finishing settings from the Ricoh DFE.

Page Labels:

Page Labels column and variable marks do not populate correctly if you include Prefix when numbering pages (PRINERGY-53029)

Limitations relevant to Prinergy 9.5.0 and previous versions: 

Acrobat Plug-ins are not compatible with Windows 64-bit Acrobat Pro DC. See Partner Place article 75631 to obtain the 32-bit version

The M1 chipset has limited supported at this time. Please see the "Supported client workstations" section of these Release Notes.

Refining a Multi Page PDF with 8192 or more pages is not supported.

Normalizer may crash and the task will hang. Workaround: Split the pages into smaller groups in Acrobat. (PRINERGY-53134)

Refining a Multi Page PDF with 4096 or more pages AND creating Thumbnails is not supported.

This is an APPE rip limitation. Workaround: Split the pages into smaller groups in Acrobat. (PRINERGY-53134)

Some free "Internet fonts" can cause issues

Malformed Fonts that do not follow strict specifications (typically found for free on the Internet) may cause issues on refine and or output. Proof carefully if using these types of fonts.

Using a Preflight+ check such as "List Potential Font Problems" is sometimes a good way to mitigate this risk.

Dashboard has been removed  in Prinergy 9.0 and is no longer supported

With the end of support for Adobe Flash, Dashboard is no longer available in Prinergy. Dashboard functionality is migrating to the PRINERGY On Demand portal. See PartnerPlace answer ID 75256 for more information.

Setup client interface is no longer available in macOS Workshop client

The Setup client interface has been removed from the Prinergy Workshop client on macOS due to Silverlight End Of Service Life by Oct. 12, 2021. Setup continues to be available with the Windows Prinergy Workshop client.

PDF Editor Adobe Illustrator Plugin is no longer installed as of Prinergy 9.0

macOS

• The shortcut WorkshopInstaller does not work properly. If you double-click it, Workshop will not be installed.

Workaround 

1. Connect to the WkspInstall share on the server.
2. Within the share, navigate to MacOSX>Disk1>InstData 
3. Double-click the WorkshopInstaller application to begin the installation.

(PRINERGY-49418, PRINERGY-49597)

Managed Services - Line Extension License entitlement

The current Managed Services entitlement under the Line Extension License feature may not be reflected in the number of JTPs you are licensed for on your Prinergy Primary. Version 9.0.0 is currently limited to a maximum of seven trapper JTPs and 15 Register JTPs. 

Digital Job Ticket Editor

• In Windows, when using Digital Job Ticket Editor from within Workshop to edit a job ticket, it is intended to behave as a modal window, that is, it should prevent interactions with other elements of the Workshop client user interface until you have completed your interaction with Digital Job Ticket Editor. The current behavior on Windows is non-modal and incorrectly allows other elements in the Workshop client to be edited while Digital Job Ticket Editor is open. Therefore, it is not recommended to do anything in Workshop until you have finished using Digital Job Ticket Editor (clicking Submit or Cancel ). [PRINERGY-40231]

• When using Digital Job Ticket Editor from within Workshop (Send to Digital command) or when opening Device Track from the Workshops Tools menu, the Measurement Unit defined in Workshop's Preferences is used and the Weight Unit and Thickness Unit (Caliper) are taken from Setup's Preferences.
  When Device Track is opened on the web (not from within Workshop), all unit settings in Digital Job Ticket Editor are taken from Setup's Preferences. [PRINERGY-42049]

• Settings available In RBA are not necessarily relevant to all digital devices. If you set a parameter which is not relevant for the selected device, this setting will be ignored when the rule is executed.
• Digital Job Ticket Editor can only display substrates in the Substrate drop down list that have sizes assigned. If a user creates a substrate on the digital device that lacks a defined size, it will not be sent to Prinergy and will not appear in Prinergy's Job Ticket Editor. [PRINERGY-46624]
• Digital Job Ticket Editor's Substrate drop down cannot display two substrates with the same name. If a user defines two substrates with the same name and size only one of them will be appear in Job Ticket Editor. [PRINERGY-46624]

• Commas are not supported as a decimal separator in the Job Ticket Editor. To change the number format, open the Region control panel and press the Additional Settings button. When the Customize Format window appears, select the Numbers tab and make sure that the Decimal symbol is set to a period (.).

  

Device Track

• In order for Device Track to operate correctly within Internet Explorer 11, the setting Display intranet sites in Compatibility View must be disabled. This setting is enabled by default.
  To change the Compatibility View setting, in Internet Explorer, from the Tools menu, select Compatibility View Settings, and in the Compatibility View Settings dialog box, clear the Display intranet sites in Compatibility View check box, and click Close to apply the change. [PRINERGY-41259]
• In Internet Explorer 11, when you use the Refresh button in the browser to refresh Device Track, sometimes the data displayed is the data saved in its cache and not the data from the server.

• When using Internet Explorer with Device Track, Device Track requires version 11 or later. [PRINERGY-41757]

• Resizing columns in Device Track may result in columns being pushed off screen. [PRINERGY-41180]

• An issue with status reporting coming from Kodak Xpo can cause the In Process queues in Prinergy’s Device Track UI and Xpo to get out of sync and display output separation in the wrong order in Device Track. [PRINERGY-47843]

• After successful completion of output to EFI or Canon digital front-ends, the completed output jobs are absent from all queues in Device Track. [PRINERGY-47923] [PRINERGY-43780]

• In some older versions of EFI Fiery software, the number of inks reported was limited to five. This would cause jobs with more than five colors to incorrectly limit their color reporting back to Prinergy’s Device Track UI to five colors. [PRINERGY-46698]

• When resubmitting a separation via Device Track, the separation receives a new Job ID from the device control software (Xpo or Print Console). This is due to the separation being treated as a new output instance rather than a remake of a previous output.

• Incomplete Notification Messages on Prinergy 9.0 Track with Print Console 5.16 [PRINERGY-52855]

• Device messages prompt on Print Console 5.24 do not pop up on Prinergy 9.0.2 TRACK > Device Messages Window [PRINERGY-52855]

TIFF Direct CTP connectivity

• When resubmitting a job to Print Console, two instances of the job will appear in the Print Console queue. The original job will include a note indicating it was removed by a Prinergy Workshop client, but still appears in the list. The second instance is the resubmitted job.[PRINERGY-46206]
• When adding a new media configuration, such as a new plate size, to a CTP output device, there is a delay of about one minute between adding it to the device and the new media appearing in Prinergy Workflow's UI via the new TIFF Direct connectivity. [PRINERGY-46439]
• When adding or removing punch settings on a CTP device, the status change is not communicated to Prinergy Workflow. If you add or remove a punch from a CTP device, you must disconnect the device from the Prinergy Administrator (UADM) and reconnect it to refresh the punch status. [PRINERGY-46404]
• The Cut Media check box in the Device section of the final output process template is not supported by Xpo and Print Console and should not be selected.[PRINERGY-46874]
• The Punch Setting list contains all available punch settings for the selected device. When you select a punch setting, make sure you select a punch that is compatible with the selected media.
• VMR (Variable Mainscan Resolution) imaging is not supported with Xpo. [PRINERGY-47187]
• VMR (Variable Mainscan Resolution) imaging is not supported with Print Console. [PRINERGY-47338]

• When using a slugline mark with the updated sluglinemark positioning settings in the process template with direct (GDAPI) and TIFF Direct connectivity to CTP devices, the slugline mark may appear in the wrong location on the plate. [PRINERGY-46463] 

CTP connectivity

• When using a slugline mark with the updated sluglinemark positioning settings in the process template with direct (GDAPI) and TIFF Direct connectivity to CTP devices, the slugline mark may appear in the wrong location on the plate. [PRINERGY-46463] 

• When adding or removing punch settings on a CTP device, the status change is not communicated to Prinergy Workflow. If you add or remove a punch from a CTP device, you must restart the JTP and define a new process template. [PRINERGY-46404]

Setup

• Due to limitations in third-party JDF implementation, some settings may not flow back to Prinergy Workflow’s Setup application when updated in the front end software. This can include: binding edge, maximum density, layout, and sheet size options. [PRINERGY-39050] [PRINERGY-39982] [PRINERGY-40039] [PRINERGY-40045] [PRINERGY-41511] [PRINERGY-41632] [PRINERGY-41732] [PRINERGY-41745] [PRINERGY-41836] [PRINERGY-41906]

• Setup may have problems being installed via Microsoft Edge and Google Chrome.
  To install Setup via Microsoft Silverlight with Microsoft Edge, see the following support article from Microsoft: https://support.microsoft.com/en-us/help/17472/windows-internet-explorer-11-fix-site-display-problems-compatibility-view#ie=ie-11. [PRINERGY-41686]
  If you are having problems installing via Chrome, use a different browser. [PRINERGY-41032]
• Setup cannot be installed via Firefox on Mac OS X 10.12 because Firefox on Mac OS X 10.12 does not support Microsoft Silverlight. Use a different browser to install and to start Setup. [PRINERGY-44565]
• If you try to import substrates and/or reload device capabilities (in Setup > Equipment > Digital Device) from a connected press or DFE while this device is down, the substrates and/or device settings will no longer be visible in the Digital Job Ticket Editor when you submit a job. Once the device is up and running, you must re-import the substrates and/or reload the device capabilities so that they are visible again in the Digital Job Ticket Editor. [PRINERGY-45261] 
• Setup is not localized with Chinese and Japanese on macOS Sierra (version 10.12) and macOS High Sierra (version 10.13) because of missing fonts. [PRINERGY-46365] 
  To solve this issue, install the missing fonts:
  1. MS Gothic.ttf -> for Japanese
  2. 华文黑体.ttf -> for Chinese
• Setup cannot be installed on macOS workstations with Safari 12 installed. If you use Setup to configure items like Digital Press settings on your Prinergy server, we suggest delaying updating Safari to version 12 until Prinergy has been officially qualified with Safari 12.[PRINERGY-49332]

Job search

• In Job Finder, in the job advanced search feature, the search fails if you use the is not operator with a numerical value. [PRINERGY-38941]
• In Job Finder, in the job advanced search feature, if you select Any, the search results contain both jobs and pre-jobs that match the defined search criteria. [PRINERGY-39664]

Integration with ColorFlow

The following limitations have been identified for using the ColorFlow software with Prinergy:

• Pages added to a ColorFlow-enabled job using Prinergy's Bypass Refine will have undefined Color Setup. This is expected behavior. Refining with ColorConvert enabled is recommended with ColorFlow integration.

• If you attempt to output a file with a different snapshot number from the number you defined in the refine process template, an error message appears.

ColorConvert

The following ColorConvert problems have been identified:

• Color matching certain files with transparent objects can result in significant changes in appearance. The problem is file specific and is dependent on the transparency blending modes applied, the object's color and the DeviceLink or ICC profile used to colorconvert the objects. The problem occurs because each graphic and image object used in the transparency group is color-converted separately. Blending of the objects in the destination color space changes the appearance.
  Recommendation: Flatten the PDF files. If your PDF files contain RGB data, it is highly recommended to Color-Convert this data prior to flattening. Please refer to Partner Place Answer ID 72326 for best practices and setting up a 2-Step refine.
  Note: Contone proofing cannot be used to predict this issue when colormatching is performed on final output.

• ColorMatch vector overprint handling of certain files with transparency groups that also use overprint management can generate unexpected results. The new objects generated by the ColorMatcher vector overprint handling process end up ruining the appearance. Contone proofing with raster overprint handling cannot be used to predict the problem with vector overprint handling used on final output. See the Prinergy help for detailed descriptions about the processing differences between raster and vector overprint handling.
  Recommendation: Flatten the PDF files. If your PDF files contain RGB data, it is highly recommended to Color-Convert this data prior to flattening. Refer to Answer ID 72326 for best practices and setting up a 2-Step refine.

• RGB Transparency Blend Color Space is not supported. Blend spaces should only be defined as DeviceCMYK.
  Recommendation: Change the blend space in the input file or set up a Preflight+ profile to detect and/or fix the condition.

• ColorConvert is automatically selected in Vector Output process templates after you upgrade to Prinergy 8.3. This is due to a migration script bug. If you have a Basic License which doesn’t enable ColorConvert, vector output will fail. If you are licensed for advanced Color Management, Color Conversion will be applied at output and may cause incorrect output. [PRINERGY-42167]
  Workaround: open any Vector Output process templates which should not have ColorConvert enabled and clear the ColorConvert checkbox.

Preflight+

• When upgrading to Prinergy 9.x from 7.5.x, 8.0.x, or 8.1.x Custom Checks and Fixups will not be migrated as their own entities. However, profiles referencing Custom Checks and Fixups will have been updated to incorporate the Custom Checks and Fixups; meaning, they will continue to work as they did prior to upgrading.

• callas process plans and profiles that create layers or contain unlicensed DeviceLinks are not supported.

• Kodak does not support or provide a license of callas pdfToolbox software. However, a copy of pdfToolbox (Preflight+ Profile Manager) is provided and licensed solely for the purpose of editing and creating preflight profiles that are to be used within Prinergy. Modification of the license as well as changing or upgrading the version of callas pdfToolbox that is provided with Prinergy is not recommended and not supported by Kodak. Kodak does not provide assistance or support for editing or creating new callas profiles. For information and support with the creation and editing of profiles, go to https://help.callassoftware.com/m/pdftoolbox/l/671652-profiles-checks-fixups-process-plans-and-libraries.
  Note: Kodak does support issues related to the integration of callas preflight within Prinergy Workshop.

• Overview reports contain information from all pages in a multi-page PDF input file. When you open the report, it may contain information about pages you haven't selected.
• Report Page links are supported only when you copy the full report.

• callas fix-ups are "use at own risk". Exercise extra caution and check your proofs closely when applying fix-ups.

• callas Profiles and Prinergy support different variations of the Chinese character set.

  • Simplified = ZH_CN (callas) = PRC

  • Simplified = ZH_Hans (Prinergy) = South East Asia and Singapore

• callas template-based reports via PDFToolBox are not available in Preflight+ in Prinergy.

• Because each PDF report contains a full copy of the original input PDF file, using Preflight+ may result in higher demands on storage space in your job home disks. 

• To avoid Preflight+ becoming a bottleneck in the Refine process, it is advised to purchase the same amount of Preflight+ JTPs as Refine JTPs.
• The use of variables that prompt users for input are not supported.
• Customized checks and fixup names do not translate. Create them in the language you require.
• Creation of New Libraries for organizing Checks and Fixups into categories is not supported
  Note: Profiles with Devicelink, Javascript and Variables are not supported.
• The "Test" function seen when creating new profiles is not supported

Adobe PDF Print Engine

The Adobe PDF Print Engine (APPE) RIP cannot process PDF files containing embedded PostScript objects, including pages that were processed with PostScript bypass or with the OPI bypass features of Prinergy.

The APPE RIP is the preferred RIP for Prinergy.

As of APPE 4.7 a maximum of 123 spots colors is supported (in addition to the four CMYK process colors, for a total of 127 colors).

Observe the following precautions:

• Proofs and plates: In plating jobs with the APPE RIP, be careful with plates that were proofed with the previous APPE RIP. Because the RIPs are different, there is a slight chance of an interpretation difference between proof and plate. Ideally, jobs should be plated with the same version of Prinergy that was used to generate the proofs.
  Note: To avoid this situation you should coordinate hub and spoke configurations when upgrading Prinergy.

• Reprints: For reprints of jobs that were printed previously using an older RIP, it is recommended that you rerun proofs using the new RIP to ensure there are no unforeseen differences between the original press run and the reprint.

PANTONE+ V3 libraries

In keeping with PANTONE best practice guidelines, all previous PANTONE libraries have been removed as factory libraries and will no longer appear in your process templates. Previous Prinergy PANTONE libraries are provided in archive format and can be imported as user libraries, if desired, for legacy reprint jobs. For more details, see About PANTONE libraries.

Maxtone CX, Maxtone FX, and Maxtone SX RIP

Kodak Maxtone CX, Maxtone FX, and Maxtone SX screens are available for APPE RIP only. They are not available for use with CPSI RIP.

System spot color library L*a*b* 2000

When system spot color library L*a*b* 2000 is added to a refine process template, it may not appear in the spot color libraries list but it will be available to be used by refine processes created from the refine process template. [PRINERGY-44022]

Refine to PDF/x-1a fails when Lab Spot Color Libraries are loaded and you are NOT converting Spots

As of Prinergy 8.0, all factory Spot Color libraries were replaced with Pantone V3 Lab libraries. If you refine a file that contains a Spot Color that is defined in the Lab library, the Spot Colors Alternate Color Space will change to Lab. Since Lab is not allowed in PDF/x-1a, the process will fail.

To resolve this, you can remove the PANTONE V3 library or load a CMYK library, such as a legacy user or ColorBridge library (Answer ID 73041). 
Note: If your incoming PDF has Spots with LAB Alternate Color space, you will want to have a CMYK Pantone library loaded, otherwise refine will also fail.

When converting Spots to Process, its recommended to use the new PANTONE V3 Library. See the About Pantone Libraries section of the Workflow Help for more information. [PRINERGY-43630]

Selecting “Replace variable marks in PDF content files” causes incorrect overprints on some objects 

When using this setting you must follow the procedure outlined in Partner Place Answer ID 69302. Failing to do so could result in serious Output problems.

Additional Register JTPs configured to run on a secondary server are incorrectly homed on the primary server after restart

[Prinergy-34180]

Windows Server 2016 and 2019 operating systems

The following limitations have been identified when running Prinergy using the Windows Server 2016 and 2019 operating systems:

• Not all legacy Kodak computer-to-plate (CTP) devices have controlled release software that is compatible with Windows Server 2016 and Windows Server 2019. Contact your Kodak representative to confirm if your CTP device has a compatible controlled release software available.

Limitations with SMB 2 and SMB 3 on Windows Servers in mixed environments

• By default, Prinergy servers running Windows Server 2016 and Windows Server 2019 are shipped with SMB 2 and 3 enabled.
• For best performance, all Prinergy servers and tertiary servers should be running the same operating system version. If any of the tertiary servers are not running at least Windows Server 2012 R2, SMB 2 and 3 need to be disabled so that SMB 1 is used. If this is not done, this can cause performance and file access/transfer issues. For assistance in disabling SMB 2 and 3, contact your local support representative.

Network File System connectivity

Prinergy does not support The Open Group UNIX NFS (Open Group UNIX Network File System). You can access UNIX servers using an SMB/CIFS protocol installed on the server (such as SAMBA).

NexPress Job Ticket Editor cannot be launched by Digital Submit on Windows 10

When running Digital Submit with NexPress on Windows 10, the Job Ticket Editor in Digital Submit fails to launch. [PRINERGY-41688]

Workarounds: To launch the NexPress Job Ticket Editor:

• Run Digital Submit and NexPress Job Ticket Editor on a workstation with a different operating system
• Manually launch the NexPress Job Ticket Editor outside Digital Submit.

HP Job Ticket Editor cannot be installed on Windows 8 and Windows 10

The HP Job Ticket Editor is software available from HP which is used in Prinergy Workflow when connecting to HP digital presses. The latest version of the software available from HP is not compatible with Windows 8 and Windows 10 operating systems. HP is aware of the issue and will address it in a future product update. [PRINERGY-41575]

HP

• When using a Hewlett Packard SmartStream DFE connected to multiple presses, each press connected to the SmartStream DFE consumes a connection license from Prinergy Workflow. If you have more presses connected to the SmartStream DFE than you have licenses for connections in Prinergy Workflow, Prinergy will not be able to connect with all presses connected to the SmartStream DFE. [PRINERGY-44364]
• If you try to import substrates and/or reload device capabilities (in Setup > Equipment > Digital Device) from a connected press or DFE while this device is down, the substrates and/or device settings will no longer be visible in the Digital Job Ticket Editor when you submit a job. Once the device is up and running, you must re-import the substrates and/or reload the device capabilities so that they are visible again in the Digital Job Ticket Editor. [PRINERGY-44749]
• HP DFE with multiple connected presses does not recognize Prinergy server by its name. Make sure the Prinergy server name is correctly resolved on the DFE. For a DFE running on Windows, add the Prinergy host name and IP address in C:\Windows\System32\drivers\etc\host [PRINERGY-45428]

Ricoh 

• Perfect bound jobs with covers sent to Ricoh digital front end with PDF RIP Enhanced by Kodak type S4 may result in output with incorrect orientation. [PRINERGY-42077] 

• Due to limitations in JDF implementation for Ricoh digital front end with PDF RIP Enhanced by Kodak type S4, layout options are not currently supported. [PRINERGY-39050] 

• When sending a surface to Ricoh, the binding edge defined in the job will rotate 90 degrees clockwise due to geometry translation, but the end result of the output at the printer will be correct. If you have questions, contact your Kodak representative for assistance. [PRINERGY-42029]

• Jobs printed successfully move to On Hold queue rather than Completed queue in Device Track. This is a known Ricoh bug. [PRINERGY-45100]

Konica Minolta

The status of coated or uncoated stock may not be imported or reflected correctly in Prinergy Setup for digital connections to Konica Minolta IC-602 or C1070 digital printer front end software. Job settings may need to be manually updated in the Konica Minolta software to complete output successfully. [PRINERGY-43211]

EFI

• Due to a limitation in the bi-directional communication with EFI’s software, completed jobs are do not appear in Prinergy Workflow’s Device Track Completed queue and are not present in any queues upon completion. [PRINERGY-43780]
• Due to an EFI issue with bi-directional connectivity, Prinergy Device Track displays incorrect number of inks. [PRINERGY-46698]
• Due to a known EFI process with legacy JDF connectivity, jobs are not printed directly, but go to the On Hold queue first. [PRINERGY-46646]

Prinergy Workshop localized to Japanese

Submitting a file to Prinergy Workshop localized to Japanese via drag and drop to a process template may cause Workshop to quit unexpectedly. [PRINERGY-43660] 

Prinergy Signature Select Limitations

Prinergy Signature Selection works in Preps 5 mode. Therefore, there are several limitations related to working with Preps 6 or later.

Editing impositions

• It is not possible to edit come-and-go, cut-and-stack, and multibinding style jobs with Signature Selection. If you try to edit an imposition that uses any of these styles, the Use Prinergy Signature Selection option will not be available in the Edit Imposition dialog box. Instead, you will be able to select Use External Imposition Application to start Preps.
• If you create a come-and-go or cut-and-stack imposition using Signature Selection, and then edit the imposition using Preps 6 or later, a warning message appears, indicating that the job was produced in an earlier version of Preps. You can ignore this message.

Importing Impositions

• Signature Selection does not support import of Preps 6 jobs with come-and-go or cut-and-stack binding styles. When creating a new imposition, if you select Use existing Preps job and select a Preps 6 job with a come-and-go or cut-and-stack binding style, an error message appears. You have the choice of selecting a different job file or using external imposition software to create the imposition.

Creating Impositions

• When you create a new imposition, the come-and-go or cut-and-stack binding styles are available in Preps 5 mode only.
• Preps 5 and 6 differ in the way that they display cut-and-stack and come-and-go jobs. In Preps 6, cut-and-stack jobs are shown as multiple webs, and come-and-go jobs are shown as multiple sections. In Prinergy Workshop, such jobs are displayed in the Preps 6 format, while in Signature Selection, they are displayed in the Preps 5 format. This is just a difference in display. The page assignment is correct and the imposition will print correctly.

Auto Select in Prinergy Signature Selection

The use of Auto Select in Prinergy Signature Selection may produce different results from the use of Auto Select in Preps. Check that Auto Select produces the expected results.

If required, you can use Move Up or Move Down to adjust the signature order, or use Add or Delete to get the right signature.
To prevent the problem, edit the PrepsPrinergy.cfg and the PrepsPrinergy.cfg.template files to include the line:
AUTOSELECT_MINIMUM_PAGES:1.

Re-editing imposition of imported job may not work in certain cases

Re-editing a Preps imposition from Workshop may not work for certain imported jobs. If the imported job contains an imposition name that is greater than 25 characters and had an imposition that was previously edited and the older version was deleted. To prevent this issue when editing existing impositions always choose the import option to "Keep existing imposition". [PRINERGY-50121]

RBA

Rules Based Automation (RBA) may not start after upgrading to Prinergy Workflow 8.1.2 or later. To address this issue, if encountered, see Partner Place answer 73601.

Creating Jobs Fails After Downgrading to Prinergy Workflow 8.1.2 from Prinergy Workflow 9.x

If a downgrade to Prinergy 8.1.2 is required after upgrading to 9.x, errors may be encountered with creating jobs in the downgraded 8.1.2 server.

If you encounter this problem, contact your Kodak service representative to address the issue with your Prinergy system. [PRINERGY-46987]

Setup fails after downgrading to Prinergy Workflow 8.1.2 from Prinergy Workflow 9.x

After downgrading from Prinergy 8.4.0 to Prinergy 8.1.2, Setup needs to be re-installed to function correctly. [PRINERGY-48872]

McAfee 10.5.3 / 10.6 on Windows 2016 with Windows Defender

McAfee 10.5.3 / 10.6 cannot be installed and run on Windows 2016 if Windows Defender is installed. This is a limitation of the McAfee anti-virus software that requires Windows Defender to be uninstalled on systems you wish to install McAfee on. [PRINERGY-48947]

Adding an output device in Prinergy Administrator may not work

The first time you attempt to add an output device in Prinergy Administrator after restarting the server Prinergy is running on, Prinergy Administrator may crash. You will be able to add the device successfully after restarting the Prinergy Administrator interface.[PRINERGY-48874]

Acrobat 2017 and 2020 Support 

Acrobat 2017 and 2020 are one-time purchase release updates of Acrobat DC (similar to the original Acrobat 2015 release). The Prinergy Workshop installer does not detect the folder location for Acrobat 2017 or 2020. If you are using the version of Acrobat DC that is sold and labeled as Acrobat 2017 or 2020, you will need to manually install the Acrobat DC plugins in Acrobat 2017 or 2020.

See Partner Place Answer ID 74309 for plugins and manual installation instructions.

Export Job

Exported jobs from Prinergy 9.x that contain Preflight+ XML reports cannot be imported into Prinergy 7.x.

本节列出了软件中存在的已知缺陷和局限性。如果该软件将来的某一版本解决了此处列出的缺陷，那么该缺陷将会移至这一版本软件随附的发行说明的“已修复的缺陷”一节中。

印能捷 9.5.0 的新局限性：

Preps：

• 无法通过 RBA 创建 Preps 生产报告（PRINERGY-52932、PREPS-16717）
• 大多数的 Preps 页面和页面出血标记问题已经在 Preps 9.5 中解决。有关更多详细信息，请参阅 Preps 9.5 发行说明

VPS+

• VPS+ 仅安装在 macOS 10.15 及更高版本的 Macintosh 系统上。  Windows 客户端和旧版 Mac 客户端上仍将安装 VPS Classic，直到 VPS+ 具有与 VPS Classic 相当的功能。

Oracle 补丁程序：

要安装最新的合格 Oracle 补丁，请联系您所在地区的支持办公室。

Azure 文件存储：

印能捷管理器中的 Azure 存储“添加 Azure”目前仍处于测试阶段

Ricoh 数码连接：

请慎重使用Ricoh Finishing设置与Virtual Printer性能，Kodak建议使用Ricoh DFE上的Finishing设置请避免在Prinergy JTE窗口中使用Virtual Printers功能和理光Finishing设置，因为你可能会收到一个意外的结果。我们建议你使用理光DFE中的Virtual Printers功能和Finishing设置。

页面标签：

如果在对页面编号时包含前缀，则页面标签列和变量标记不会正确填充 (PRINERGY-53029)

与印能捷 9.5.0 及以前版本相关的局限性： 

目前对 M1 芯片组的支持有限。请参阅这些发行说明的“支持的客户端工作站”部分。

一些免费的“互联网字体”可能会导致问题

不遵循严格规范的畸形字体（通常在 Internet 上免费提供）可能会导致精炼和/或输出问题。如果使用这些类型的字体，请仔细校样。

使用“列出潜在的字体问题”等 Preflight+ 检查方法有时可以很好地减轻这种风险。

印能捷 9.0 已删除仪表板，并且不再支持该功能

随着对 Adobe Flash 的支持的结束，印能捷中不再提供仪表板。仪表板功能正在迁移到印能捷按需门户。有关更多信息，请参阅 PartnerPlace 答案 ID 75256。

macOS Workshop 客户端中不再提供设置客户端界面

由于 Silverlight 的服务寿命将于 2021 年 10 月 12 日终止，因此 macOS 上的印能捷 Workshop 客户端中已删除设置客户端界面。Windows 印能捷 Workshop 客户端继续提供设置功能。

从印能捷 9.0 开始，不再安装 PDF 编辑器 Adobe Illustrator 插件

macOS

• 快捷方式 WorkshopInstaller 无法正常运行。如果您双击此快捷方式，则无法安装 Workshop。

变通方法 

1.连接至服务器上的 WkspInstall 共享文件夹。
2.在共享文件夹中，导航至 MacOSX>Disk1>InstData 
3.双击 WorkshopInstaller 应用程序即可开始安装。

（PRINERGY-49418、PRINERGY-49597）

托管服务 - 产品线扩展许可证权利

产品线扩展许可证功能下的当前托管服务权利可能不会反映在您在印能捷主服务器上获得许可的 JTP 数量中。9.0.0 版目前限制为最多 7 个陷印 JTP 和 15 个注册 JTP。 

数码任务编辑器

• 在 Windows 中，使用 Workshop 中的数码任务编辑器编辑任务时，其作用是充当一个模态窗口，也就是说，在您完成与数码任务编辑器之间的集成之前，它应该阻止与 Workshop 客户端用户界面其他元素的集成。Windows 上的当前行为属于非模态行为，当数码任务编辑器开启时，会错误地允许编辑 Workshop 客户端中的其他元素。因此，在您完成使用数码任务编辑器之前（单击提交或取消），不建议在 Workshop 中执行任何操作。[PRINERGY-40231]

• 当使用 Workshop 中的数码任务编辑器（Send to Digital 命令）或从 Workshops 的工具菜单打开设备跟踪时，将使用在 Workshop 首选项中定义的测量单位及从设置首选项中获取的重量单位和厚度单位（卡尺）。
  从网站（而非 Workshop）中打开设备跟踪时，数码任务编辑器中的所有单位设置均从设置首选项中获取。[PRINERGY-42049]

• RBA 中的可用设置不一定与所有数字设备相关。如果设置的参数与选定设备不相关，则规则执行时将会忽略此设置。
• 数码任务编辑器仅可在指定尺寸的承印物下拉列表中显示承印物。如果用户在缺少定义尺寸的数字设备上创建承印物，它将不会被发送至印能捷且将不会出现在印能捷的任务编辑器中。[PRINERGY-46624]
• 数码任务编辑器的承印物下拉列表无法显示名称相同的两个承印物。如果用户定义两个相同名称和尺寸的承印物，仅其中一个将显示在任务编辑器中。[PRINERGY-46624]

• 在任务编辑器中，不支持逗号作为十进制分隔符。要更改数字格式，请打开“区域”控制面板，然后按“附加设置”按钮。出现“自定义格式”窗口时，选择“数字”选项卡，并确保“小数”符号设置为句点 (.)。

  

设备跟踪

• 为了使设备跟踪在 Internet Explorer 11 中正确运行，必须禁用设置在兼容性视图中显示内部站点。默认情况下，该设置处于启用状态。
  要从 Internet Explorer 中更改兼容性视图设置，请从工具菜单选择兼容性视图设置，并在“兼容性视图设置”对话框中，清除在兼容性视图中显示内部站点复选框，然后单击关闭应用所做更改。[PRINERGY-41259]
• 在 Internet Explorer 11 中，使用浏览器中的刷新按钮刷新设备跟踪时，有时显示的数据为其缓存中保存的数据，而非服务器中的数据。

• 使用具有设备跟踪的 Internet Explorer 时，需要 Internet Explorer 为版本 11 或更高版本。[PRINERGY-41757]

• 改变设备跟踪中列的尺寸会导致列中的结果超出屏幕范围。[PRINERGY-41180]

• 来自 Kodak Xpo 的状态报告问题会导致印能捷设备跟踪 UI 和 Xpo 中正在处理的队列不同步，并在设备跟踪中按错误顺序显示输出分色。[PRINERGY-47843]

• 成功完成到 EFI 或 Canon 数字前端的输出后，已完成输出作业在设备跟踪的所有队列中皆不会显示。[PRINERGY-47923] [PRINERGY-43780]

• 在一些旧版的 EFI Fiery 软件中，将报告的油墨数限制为 5。这会导致超过五种颜色的作业错误地将其返回到印能捷设备跟踪 UI 的颜色报告限制为五种颜色。[PRINERGY-46698]

• 通过 Device Track 重新提交分色时，分色面板会收到来自设备控制软件（Xpo 或 Print Console）的新作业 ID。这是因为此时分色被认定为新输出实例，而非先前输出的重置。

• 使用 Print Console 5.16 [PRINERGY-52855] 进行印能捷 9.0 跟踪时显示的通知消息不完整

• Print Console 5.24 上的设备消息提示不会在印能捷 9.0.2 跟踪 > 设备消息窗口 [PRINERGY-52855] 上弹出

TIFF 指定 CTP 连接

• 重新提交作业至 Print Console 时，作业的两个实例将显示在 Print Console 队列中。原始作业将包含注释，指明其由印能捷 Workshop 客户端移除，但仍出现在列表中。第二个实例为重新提交的作业。[PRINERGY-46206]
• 当添加新媒体配置（如新印版尺寸）至 CTP 输出设备时，在通过新 TIFF 指定连接，将其添加至设备和印能捷工作流程的用户界面中出现的新媒体期间会出现约一分钟延迟。[PRINERGY-46439]
• 当在 CTP 设备上添加或移除打孔设置时，不会将状态更改传达给印能捷工作流程。如果您从 CTP 设备上添加或移除打孔，您必须将设备从印能捷管理器 (UADM) 上取消连接，然后重新连接，以刷新打孔状态。[PRINERGY-46404]
• 最终输出处理模板的设备部分中的剪切版材复选框不支持 Xpo 和 Print Console，且不应选定。[PRINERGY-46874]
• 打孔设置列表包含适用于选定设备的所有可用打孔设置。当您选择打孔设置时，确保您选择适用于选定板材的打孔。
• VMR（可变主扫描分辨率）成像不支持 Xpo。[PRINERGY-47187]
• VMR（可变主扫描分辨率）成像不支持 Print Console。[PRINERGY-47338]

• 当使用在与 CTP 设备指定 (GDAPI) 和 TIFF 指定连接的处理模板中带有更新嵌条标记放置设置的嵌条标记时，嵌条标记会在印版错误位置出现。[PRINERGY-46463] 

CTP 连接

• 当使用在与 CTP 设备指定 (GDAPI) 和 TIFF 指定连接的处理模板中带有更新嵌条标记放置设置的嵌条标记时，嵌条标记会在印版错误位置出现。[PRINERGY-46463] 

• 当在 CTP 设备上添加或移除打孔设置时，不会将状态更改传达给印能捷工作流程。如果从 CTP 设备添加或移除打孔，您必须重新启动 JTP 并定义新的处理模板。[PRINERGY-46404]

设置

• 由于第三方 JDF 实施的局限性，某些设置在前端软件中更新时，印能捷工作流程的设置应用程序可能不可用。其中可能包括：装订边、最大密度、版式和纸张规格选项。[PRINERGY-39050] [PRINERGY-39982] [PRINERGY-40039] [PRINERGY-40045] [PRINERGY-41511] [PRINERGY-41632] [PRINERGY-41732] [PRINERGY-41745] [PRINERGY-41836] [PRINERGY-41906]

• 通过 Microsoft Edge 和 Google Chrome 安装设置时可能会存在问题。
  要通过 Microsoft Silverlight 与 Microsoft Edge 安装设置，请参阅 Microsoft 的以下支持文章：https://support.microsoft.com/en-us/help/17472/windows-internet-explorer-11-fix-site-display-problems-compatibility-view#ie=ie-11。[PRINERGY-41686]
  如果通过 Chrome 安装存在问题，请使用其他浏览器。[PRINERGY-41032]
• 无法通过 Firefox 在 Mac OS X 10.12 上安装设置，因为 Firefox 在 Mac OS X 10.12 上不支持 Microsoft Silverlight。请使用其他浏览器来安装和启动设置。[PRINERGY-44565]
• 如果您尝试在连接的印刷机或 DFE 处于关机状态时，从此设备导入承印物和/或重新加载设备功能（在设置 > 设备 > 数字设备中），则当您提交作业时，承印物和/或设备设置将在数码任务编辑器中不再可见。设备启动并运行后，您必须重新导入承印物并且/或者重新加载设备功能，以便其在数码任务编辑器中再次可见。[PRINERGY-45261] 
• 由于字体缺失，macOS Sierra（版本 10.12）和 macOS High Sierra（版本 10.13）中的设置未本地化为中文和日文。[PRINERGY-46365]
  要解决此问题，请安装缺失字体：
  1. MS Gothic.ttf -> 适用于日语
  2. 华文黑体.ttf -> 适用于中文
• 已安装 Safari 12 的情况下，“设置”无法安装在 macOS 工作站上。如果您使用“设置”来配置印能捷服务器上的数字印刷机等设置，我们建议您在印能捷与 Safari 12 正式兼容之后再将 Safari 更新至 12 版本。[PRINERGY-49332]

作业搜索

• 在“作业查找器”的作业高级搜索功能中，如果您使用不带数值的运算符，则搜索将失败。[PRINERGY-38941]
• 在“作业查找器”的作业高级搜索功能中，如果您选择任意，则包含作业和预期作业的搜索结果将与定义的搜索条件相匹配。[PRINERGY-39664]

与 ColorFlow 集成

已确认同时使用 ColorFlow 软件与印能捷时有以下限制：

• 使用印能捷的绕过精炼添加至支持 ColorFlow 的作业的页面将具有未定义的颜色设置。这是预期行为。对于 ColorFlow 集成，建议在启用 ColorConvert 的情况下进行精炼。

• 如果试图使用“精炼”处理模板中定义的快照编号以外的编号来输出文件，将会显示错误消息。

ColorConvert

已确认以下 ColorConvert 问题：

• 对包括透明对象的特定文件进行颜色匹配可能导致外观发生重大变化。该问题特定于文件，具体取决于应用的透明混合、对象的颜色和用来为相关对象进行颜色转换的 DeviceLink 或 ICC 配置文件。出现这种问题的原因是，系统会对在透明组中使用的每个图形和图像对象进行单独的颜色转换。目标颜色空间中对象的混合会更改外观。
  推荐：合并 PDF 文件。如果 PDF 文件包含 RGB 数据，强烈建议对此数据进行颜色转换后再合并。请参阅 Partner Place 答案 ID 72326 获取最佳做法以及设置 2 步精炼。
  注意：连续调打样无法用于预测最终输出上执行颜色匹配处理会发生的问题。

• 对于含有同样使用叠印管理的透明组的文件，进行颜色匹配矢量叠印处理可能生成意外结果。配色器矢量叠印处理印刷色生成的新对象外观不美观。使用光栅叠印处理的连续调打样无法用于预测最终输出上使用的矢量叠印处理会发生的问题。有关处理光栅和矢量叠印处理之间的差异的详细说明，请参阅印能捷帮助。
  推荐：合并 PDF 文件。如果 PDF 文件包含 RGB 数据，强烈建议对此数据进行颜色转换后再合并。请参阅答案 ID 72326 获取最佳做法以及设置 2 步精炼。

• RGB 透明度混合颜色空间不受支持。混合空间仅应被定义为 DeviceCMYK。
  推荐：更改输入文件中的混合空间或设置 Preflight+ 配置文件以检测和/或修复该状况。

• 升级到印能捷 8.3 后，将在矢量输出处理模板中自动选择 ColorConvert。这是由于迁移脚本缺陷所造成的。如果您持有不启用 ColorConvert 的基本许可证，矢量输出将失败。如果您获取高级颜色管理许可，将在输出时应用颜色转换，可能会导致输出错误。[PRINERGY-42167]
  变通方法：打开不应启用 ColorConvert 的任意矢量输出处理模板并清除 ColorConvert 复选框。

Preflight+

• 从印能捷 7.5.x、8.0.x 或 8.1.x 升级到 9.x 时，自定义检查和修复不会作为自身实体进行迁移。但是，参考自定义检查和修复的配置文件将得到更新，以纳入自定义检查和修复；这意味着它们将继续像在升级之前一样工作。

• 不支持创建层或包含未获许可的 DeviceLinks 的 Callas 处理方案和配置文件。

• Kodak 不支持也不提供 Callas pdfToolbox 软件的许可证。但是，提供了 pdfToolbox（Preflight+ 配置文件管理器）的副本并仅许可用于编辑和创建要在印能捷中使用的预检配置文件。Kodak 不建议也不支持修改许可以及更改或升级印能捷随附的 Callas pdfToolbox 版本。Kodak 不提供编辑或创建新 Callas 配置文件的帮助或支持。有关创建和编辑配置文件的信息和支持，请转至 https://help.callassoftware.com/m/pdftoolbox/l/671652-profiles-checks-fixups-process-plans-and-libraries。
  注意：Kodak 不支持印能捷 Workshop 中与 Callas 预检集成相关的问题。

• 概述报告包含多页 PDF 输入文件中所有页面的信息。当您打开报告时，其中可能包含有关您未选定页面的信息。
• 仅在复制整个报告时才支持报告页面链接。

• 使用 Callas 修复程序“风险自担”。应用修复程序时务必谨慎，并仔细检查您的打样。

• Callas 配置文件和印能捷支持各种中文字符集。

  • 简体 = ZH_CN (callas) = PRC

  • 简体 = ZH_Hans（印能捷）= 东南亚和新加坡

• 印能捷的 Preflight+ 中不支持通过 PDFToolBox 创建基于 callas 模板的报告。

• 由于每个 PDF 报告都包含原始输入 PDF 文件的完整副本，因此使用 Preflight+ 可能会对作业主页磁盘中的存储空间产生更高的要求。 

• 为避免 Preflight+ 在精炼过程中演变为瓶颈，建议购买与精炼 JTP 相同数量的 Preflight+ JTP。
• 不支持使用变量提醒用户输入。
• 自定义的检查和修复名称不会翻译。以您需要的语言创建它们。
• 不支持创建用于将检查和修复整理分类的新库
  注意：不支持带有 Devicelink、Javascript 和变量的配置文件。
• 不支持创建新配置文件时看到的“测试”功能

Adobe PDF Print Engine

Adobe PDF Print Engine (APPE) RIP 不能处理包含嵌入的 PostScript 对象的 PDF 文件，包括用 PostScript 旁路或印能捷的 OPI 旁路功能处理的页面。

APPE RIP 是印能捷的首选 RIP。

从 APPE 4.7 起，最多支持 123 种专色（以及四种 CMYK 印刷色，共 127 种颜色）。

遵守以下预防措施：

• 打样和印版：使用 APPE RIP 进行的印版作业中，注意用以前的 APPE RIP 打样的作业的印版。由于 RIP 不同，打样和印版之间的解释有可能不同，但这种可能性很小。理想情况下，应使用生成打样所用的印能捷版本对作业制版。
  注意：为了避免出现这种情况，当升级到印能捷时，应对 hub and spoke 配置进行协调。

• 重印：用较早的 RIP 重印先前印刷的作业时，建议用新的 RIP 重新运行打样，确保原始印刷运行和重印之间没有不可预见的差别。

PANTONE+ V3 库

根据 PANTONE 最佳实践指南，所有先前的 PANTONE 库已作为出厂库删除，将不再显示在您的流程模板中。先前的印能捷 PANTONE 库以归档格式提供，可作为用户库导入，需要时可用于传统的重新打印作业。有关更多详细信息，请参阅关于 PANTONE 库。

Maxtone CX、Maxtone FX 和 Maxtone SX RIP

Kodak Maxtone CX、Maxtone FX 和 Maxtone SX 加网只能用于 APPE RIP。不可用于 CPSI RIP。

系统专色库 L*a*b* 2000

将系统专色库 L*a*b* 2000 添加到精炼处理模板时，它可能不会显示在专色库列表中，但可用于根据精炼处理模板创建的精炼处理。[PRINERGY-44022]

当 Lab 专色库已加载且您未转换专色时，无法精炼至 PDF/x-1a

从印能捷 8.0 开始，所有出厂专色库均被替换为 Pantone V3 Lab 库。如果您精炼的文件包含在 Lab 库中定义的专色，则专色备用颜色空间将更改为 Lab。由于 Lab 在 PDF/x-1a 中不受支持，因此流程将失败。

要解决此问题，您可以移除 PANTONE V3 库或加载 CMYK 库（如原有用户或 ColorBridge 库）（答案 ID 73041）。
注意：如果进入 PDF 具有带 LAB 备用颜色空间的专色，您需要加载 CMYK Pantone 库，否则精炼也将失败。

将专色转换为印刷色时，推荐使用新 PANTONE V3 库。请参阅“工作流程帮助”的“关于 Pantone 库”部分以了解更多信息。[PRINERGY-43630]

选择“替换 PDF 内容文件中的可变标记”会导致一些对象叠印错误 

使用此设置时，您必须遵循 Partner Place Answer ID 69302 中规定的程序。未遵循流程可能导致严重的输出问题。

配置在二级服务器上运行的其他套准 JTP 在重启后错误托管到主服务器上

[Prinergy-34180]

Windows Server 2016 和 2019 操作系统

使用 Windows Server 2016 和 2019 操作系统运行印能捷时已确认有如下局限性：

• 并非所有旧版 Kodak 计算机直接制版 (CTP) 设备都具有与 Windows Server 2016 和 Windows Server 2019 兼容的受控版本软件。请与 Kodak 代表联系，确认 CTP 设备是否具有兼容的受控版本软件。

混合环境下，Windows Server 中有关 SMB 2 和 SMB 3 的限制

• 运行 Windows Server 2016 和 Windows Server 2019 的印能捷服务器默认禁用 SMB 2 和 3。
• 为获得最佳性能，所有印能捷服务器和三级服务器均应运行相同的操作系统版本。如果任何三级服务器未运行 Windows Server 2012 R2，则需要禁用 SMB 2 和 3 以便使用 SMB 1。如果未执行此操作，则可能会导致性能和文件访问/传输问题。有关禁用 SMB 2 和 3 方面的帮助，请联系您当地的支持代表。

网络文件系统连接

印能捷不支持开放组 UNIX NFS（开放组 UNIX 网络文件系统）。可以使用服务器上安装的 SMB/CIFS 协议（例如 SAMBA）访问 UNIX 服务器。

NexPress 任务编辑器无法通过 Windows 10 上的 Digital Submit 启动。

在 Windows 10 上利用 NexPress 运行 Digital Submit 时，Digital Submit 中的任务编辑器无法启动。[PRINERGY-41688]

变通方法：要启动 NexPress 任务编辑器：

• 请在具有不同操作系统的工作站上运行 Digital Submit 和 NexPress 任务编辑器
• 在 Digital Submit 之外启动 NexPress 任务编辑器。

无法在 Windows 8 和 Windows 10 上安装 HP 任务编辑器

HP 任务编辑器是一款 HP 公司提供的软件，当连接至 HP 数码印刷机时用于印能捷工作流程。HP 提供的最新软件版本与 Windows 8 和 Windows 10 操作系统不兼容。HP 已了解到此问题，并且会在未来的产品更新中进行解决。[PRINERGY-41575]

HP

• 使用连接到多个印刷机的 Hewlett Packard SmartStream DFE 时，每个连接到 SmartStream DFE 的印刷机都将使用一个来自印能捷工作流程的连接许可证。如果连接 SmartStream DFE 的印刷机多于您在印能捷工作流程中所拥有的连接许可证，则印能捷无法连接所有连接至 SmartStream DFE 的印刷机。[PRINERGY-44364]
• 如果您尝试在连接的印刷机或 DFE 处于关机状态时，从此设备导入承印物和/或重新加载设备功能（在设置 > 设备 > 数字设备中），则当您提交作业时，承印物和/或设备设置将在数码任务编辑器中不再可见。设备启动并运行后，您必须重新导入承印物并且/或者重新加载设备功能，以便其在数码任务编辑器中再次可见。[PRINERGY-44749]
• 带有多个连接印刷机的 HP DFE 不能通过其名称识别印能捷服务器。确保印能捷服务器名称已在 DFE 上正确确定。要使 DFE 在 Windows 上运行，请在 C:\Windows\System32\drivers\etc\host 中添加印能捷主机名和 IP 地址 [PRINERGY-45428]

Ricoh 

• 利用 PDF RIP Enhanced by Kodak type S4 发送至 Ricoh 数码前端的带封面的无线胶订作业可能导致输出方向不正确。[PRINERGY-42077] 

• 由于利用 PDF RIP Enhanced by Kodak type S4 针对 Ricoh 数码前端实施的 JDF 中的局限性，当前不支持版式选项。[PRINERGY-39050] 

• 向 Ricoh 发送曲面时，由于几何转换，作业中定义的装订边缘将顺时针旋转 90 度，但打印机的终端输出结果将正确无误。如果您有任何疑问，请联系您的 Kodak 代表以获得帮助。[PRINERGY-42029]

• 印刷的作业成功移至“挂起 (On Hold)”队列，而不是“设备跟踪”中的“已完成 (Completed)”队列。这是一个已知的 Ricoh 漏洞。[PRINERGY-45100]

Konica Minolta

涂层或无涂层纸张的状态可能无法正确导入或反映在印能捷设置中，以便实现与 Konica Minolta IC-602 或 C1070 数字印刷机前端软件的数字连接。可能需要在 Konica Minolta 软件中手动更新作业设置，才能成功完成输出。[PRINERGY-43211]

EFI

• 由于 EFI 软件双向通讯存在局限性，已完成的作业不会显示在印能捷工作流程的设备跟踪已完成队列中，且在完成后不会出现在任何队列中。[PRINERGY-43780]
• 由于 EFI 的双向连接问题，印能捷设备跟踪显示错误的油墨数量。[PRINERGY-46698]
• 由于未知的 EFI 流程具有旧版 JDF 连接，作业不可直接打印，而是先置于挂起队列中。[PRINERGY-46646]

本地化为日语的印能捷工作流程

以拖放到流程模板的方式向本地化为日语的印能捷 Workshop 添加文件，可能会导致 Workshop 异常退出。[PRINERGY-43660] 

印能捷帖选择拼版

印能捷书帖选择在 Preps 5 模式下工作。因此，存在若干与使用 Preps 6 或更高版本相关的限制。

编辑拼版

• 无法通过书帖选择编辑双联、分钉合装以及多重装订样式的作业。如果试图编辑使用这些样式的拼版，在“编辑拼版”对话框中不能访问使用印能捷书帖选择选项。不过，您可以选择使用外部拼版应用程序启动 Preps。
• 如果使用书帖选择创建双联或单联拼版，然后使用 Preps 6 或更高版本编辑该拼版，则将显示一条警告消息，提示作业已在更早版本的 Preps 中生成。可以忽略此消息。

导入拼版

• “帖选择”不支持导入具有双联装订样式或单联装订样式的 Preps 6 作业。创建新拼版时，如果选择使用现有 Preps 作业并选择采用双联或单联装订样式的 Preps 6 作业，将显示一条错误消息。可以通过选择不同的作业文件或使用外部拼版软件来创建拼版。

创建拼版

• 创建新拼版时，只有在 Preps 5 模式下才可使用双联或单联装订样式。
• Preps 5 和 6 在单联和双联作业的显示方式上互不相同。在 Preps 6 中，单联作业显示为多个 Web 页面，双联作业则显示为多个大版页面。在印能捷 Workshop 中，此类作业显示为 Preps 6 格式，而在帖选择中则显示为 Preps 5 格式。这只是显示上的差异。页面分配正确，拼版也将正确打印。

在印能捷帖选择中自动选择

使用“在印能捷书帖选择中自动选择”可能与使用“在 Preps 中自动选择”产生的结果不同。检查自动选择是否产生预期结果。

如果需要，您可以使用上移或下移来调整书帖顺序，也可以使用添加或删除获取正确的书帖。
为了避免该问题，请编辑 PrepsPrinergy.cfg 和 PrepsPrinergy.cfg.template 文件以包含以下行：
AUTOSELECT_MINIMUM_PAGES:1。

重新编辑导入作业的拼版在某些情况下可能不起作用

从 Workshop 重新编辑 Preps 拼版可能对某些导入的作业不起作用。如果导入的作业包含超过 25 个字符的拼版名称，并且拼版之前已编辑，且旧版本已删除。为防止编辑现有拼版时出现此问题，请始终选择导入选项以“保留现有拼版”。[PRINERGY-50121]

RBA

基于规则的自动化 (RBA) 在升级至印能捷工作流程 8.1.2 或更高版本后可能无法启动。如果您遇到此问题并需要解决，请参见 Partner Place 答案 73601。

从印能捷工作流程 9.x 降级至印能捷工作流程 8.1.2 后创建作业失败

如果升级至印能捷 9.x 后需要降级至 8.1.2，那么在已降级的 8.1.2 服务器上创建作业便可能出现错误。

如果您遇到此问题，请联系您的 Kodak 服务代表，以解决您的印能捷系统问题。[PRINERGY-46987]

从印能捷工作流程 9.x 降级至印能捷工作流程 8.1.2 后设置失败

从印能捷 8.4.0 降级至印能捷 8.1.2 后，需要重新安装设置以确保正常工作。[PRINERGY-48872]

Windows 2016（带有 Windows Defender）上的 McAfee 10.5.3 / 10.6

如果已安装 Windows Defender，则 McAfee 10.5.3 / 10.6 无法在 Windows 2016 上安装和运行。McAfee 反病毒软件需要您在希望安装 McAfee 的系统上卸载 Windows Defender，这属于一项局限性。[PRINERGY-48947]

在印能捷管理程序中可能无法添加输出设备

在重新启动正在运行印能捷的服务器后，当您首次尝试在印能捷管理程序中添加输出设备时，印能捷管理程序可能会崩溃。重新启动印能捷管理程序界面后，即可成功添加设备。[PRINERGY-48874]

Acrobat 2017 和 2020 支持 

Acrobat 2017 和 2020 是 Acrobat DC 的一次性购买更新版本（与原始 Acrobat 2015 版本类似）。印能捷 Workshop 安装程序不会监测 Acrobat 2017 或 2020 的文件夹位置。如果您正在使用的 Acrobat DC 版本在销售时的标签为 Acrobat 2017 或 2020，则您需要在 Acrobat 2017 或 2020 中手动安装 Acrobat DC 插件。

请参阅 Partner Place 答案 ID 74309 了解插件和手册安装说明。

导出作业

从印能捷 9.x 导出的包含 Preflight+ XML 报告的作业不能导入印能捷 7.x。