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Comment: Published by Scroll Versions from space PRINERGY and version 9.0

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Important: If you are upgrading to Prinergy Workflow 9.0 from a Prinergy version earlier than 78.53, read the ColorFlow update issue below and perform the following actions:

ColorFlow update issue: the ColorFlow 8.0 database has been restructured to improve performance. The Prinergy 9.0 updater will migrate your existing ColorFlow database to the new structure, but in some cases may be unable to do so because of fail to upgrade due to legacy data format issues. Even if you are not an active ColorFlow user, you may be affected by these data format issues.

  • If you are a ColorFlow user: contact your local Customer Engagement Center so they can determine if they need to run a remote Precheck to validate your ColorFlow database, before giving you the go-ahead to proceed with the upgrade. If any additional ColorFlow database maintenance is required, it will be performed before you are given the all-clear to upgrade.
  • If you are not a ColorFlow user: perform the following file maintenance before running the Prinergy 9.0 updater; stop Prinergy, browse to C:\Program Files (x86)\Kodak\ColorFlowServer\ColorStore and rename the colorstore folder (all lower case) in this directory to colorstore_backup. Then proceed to run the Prinergy 9.0 updater.

RBA update issue: RBA can no longer use automation@prinergy.com address to send emails.  The prinergy.com domain is owned by Kodak and should not be used to send emails by any company other than Kodak.  Starting with Prinergy 9 if automation@prinergy.com is still configured as the From email address used by RBA to send emails, it will be automatically switched to prinergy.automation@yourcompany.com.  After upgrading the address should be changed to one in your company domain.  To change the From address go to Prinergy Administrator > Tools > Configure RBA > Email Action and edit the 'From' Parameter Default value.  Not that this will only be applied to new Email actions.  Any existing rule sets that use Email actions would need to be manually updated to the new From address.

Prinergy Acrobat Plug-ins: Prinergy 9.0 plug-ins are only supported for Adobe Acrobat Pro 2020 (stand-alone perpetual license) and Adobe Acrobat DC 2021 (cloud subscription-based license). The Workshop installer will install the plug-ins for Acrobat DC, but may be able to install the plug-ins for Acrobat Pro, as Acrobat Pro specifies a different directory location for plug-ins. If you are running Acrobat Pro, you may need to go to Partner Place article 74309, download the Prinergy 9.0 plug-ins, and manually copy them to the location specified in article 74309.