Supported client operating systems are listed in the table below.
Hardware or software
|Mac computer||Windows computer|
Mac OS X 10.10, 10.11, and macOS Sierra (10.12)
Microsoft Windows 7 Pro
Microsoft Windows 8.1 Pro
Microsoft Windows 10 Pro
Microsoft Windows Server 2012 R2
Note: Windows 10 IoT is not supported
Oracle Java 1.8
Setup client also requires MS Silverlight
Acrobat XI or DC
Windows 8.1 requires .NET 3.5.
Setup client also requires
Acrobat XI or DC
Intel Mac 2.5 GHz or faster
Intel Core 2 processor or faster
|Memory||4 GB RAM or more||4 GB RAM or more|
|Free disk space||20 GB or more||20 GB or more|
|Monitor resolution||1280 x 1024 or higher||1280 x 1024 or higher|
- It is your responsibility to acquire and install the number of Adobe Acrobat licenses needed for client workstations. Install the Acrobat software on each Mac or Windows workstation before installing the Kodak plug-ins or the Prinergy Client, to ensure that the Kodak plug-ins for Adobe Acrobat software can be copied into the correct folder during the installation process. If you have installed Acrobat on a client computer but the Workshop installer does not detect it, Acrobat may not be properly installed. Reinstall Acrobat and then restart the installer.
- On Windows 8.1, .NET 3.5 must be installed manually for Workshop and Digital Direct/Digital Submit. In order to successfully install the Prinergy Workflow Workshop client user interface on Windows 8.1 workstations, .NET 3.5 must be manually installed before running the Workshop client installer. Not installing .NET 3.5 may also prevent from Digital Direct and Digital Submit from starting.
- Your client computer must be connected to the Prinergy server, and you must be able to access the
WkspInstallshare folder on the server.
- On Mac OS client computers, you must know the Administrator account name and password.
The proxy setting for Java should allow access to the Prinergy server, because Workshop is using the proxy settings when determining how to access the Prinergy server. If java proxy settings is set to Use browser settings, the browser proxy settings should allow access to the Prinergy server.