Your Prinergy Cloud service will be deployed and managed by Eastman Kodak in a hosting facility that is operated by Microsoft.
The service environment consists of:
- The Prinergy Cloud connector software, which is installed on your existing Prinergy Workflow system
- A production instance of the Prinergy Cloud service to which you have subscribed
User access to the service environment is provided using the Prinergy Workshop software application and/or a Prinergy Cloud Decision Analytics dashboard, accessed through a standard web browser.
Prinergy Cloud has the following service level targets:
Cloud Service | Recovery Time Objective (RTO) | Recovery Point Objective (RPO) | Target System Availability |
|---|---|---|---|
Prinergy Cloud | 30 Days | 48 Hours | 99% |
You are solely responsible for ensuring that data stored on the Prinergy Cloud is in compliance with all applicable laws or regulations.
You are responsible for all damages and liabilities that result from data loss during transmission, storage, or retrieval from the Prinergy Cloud.
Prinergy Cloud: Data Center Regions
The following table defines the locations where your information will be stored.
Geographic region | Primary | Secondary |
|---|---|---|
North America | East US (Virginia, US) | West US (California, US) |
Western Europe | West Europe (Netherlands) | North Europe (Ireland) |
Asia Pacific | Japan East (Tokyo, Saitama) | Japan West (Osaka) |
Prinergy Cloud DR Backup Service Data Centers
Geographic region | Primary | Secondary |
|---|---|---|
US | US NorthCentral | US SouthCentral |
Europe | Germany North | Germany WestCentral |
Japan | Japan West | Japan East |
| Australia | Australia East | Australia Southeast |